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Firefox crashes

  • 1 cavab
  • 2 have this problem
  • 11 views
  • Last reply by FredMcD

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usually happens when im playing games i can restart game and it will crash straight away i have the latest versions of adobe flash player

usually happens when im playing games i can restart game and it will crash straight away i have the latest versions of adobe flash player

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.