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My daughter added email to my phone. Now I can not send any emails on my computer or phone! I still get my emails on Thunderbird but can't send any and have no idea what my password is or where it might be stored on my computer. It isn't saved on my Firefox. I do make annual contributions to Mozilla.Len@sawisch.com

Someone hacked my thunderbird account and I can't get to it. How can I find the password that is now associate with it? I was told the provider has to do that, but Spectrum can't do it. I tried independent software, but the password it recovered is an old one and it doesn't work. It doesn't show up in the list of saved passwords.

I use Firefox on various computers, now I'm setting up a new one, and I don't remember either my Firefox password or how to access it one way or another with my own identity. What can I do?

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempts over the months to update the email password. To overcome this difficulty, I have updated all 140.12.1esr (aarch64) involved software, still to no benefit. My wife on her MacBook Air has been routinely checking my Earthlink email as she and I (on my MacBook) have been able to do with Thunderbird for over 20 years. I find this very frustrating and tiring.

  I hope some of you out there have a working solution for me.  It will really uplift my life !

- Alan Olson in Lebanon PA

I need a way to change my password in Thunderbird. I cannot sign in with the password I have used for several years, due to the fact that my hard disk had to be completely revamped, which also resulted in numerous files being erased. Apparently, this included my Thunderbird password. Unfortunately, the Thunderbird software does not (yet) make provisions for changing a password. I doubt that I am the only user who would welcome this possibility. I know for a fact that numerous other software programs find ways to enable a change of passwords.

Dr. Gene Strasbaugh, Berlin, Germany email mullet@gmx.net

I believe someone got a hold of my email please help recover my account. It keeps crashing in not backing up. Thanks to who it my concern I'm losing a lot of data.

My primary password was change on June 16, 2026. I did not initiate the change, nor have information about the new password. I have recovery keys I would like to try. I am not certain whether when the password was changed the recovery keys were as well.

The first step in support instructions is to click >forgot password< button at sign it. There is no such button.