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I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?

all your articles on 'Session Restore' or Restore Browsing History, are GOBBLEDEGOOK! links that do not work or are incorrect information! Steps which do not work or lead to a previous page which was not helpful ! " Recently Closed Tabs" or History will NOT open the latest tabs. Click to ??? "whatever" is incomplete 'cause you do not tell us WHERE IT IS LOCATED. Backup" is assumed by you, but no information to set it up! Bottom line.: when Firefox crashes, we [the user] is screwed!!

My bookmarks have disappeared. I have followed the steps to restore them under the FAQ, but at Step 2 ("In the Library window, click the import-export-arrows button and then select Restore"), when I click Restore, no list of backups appears from which to select the one I want to restore. I have been using Firefox for years and have loads of useful bookmarks. How can I get them back?

Hi there,

I've had a Firefox account on my workstation at work so that I can take my browsing with me when I am at a different workstation, sign in and sync no problems.

This morning I was provisioned a new laptop workstation and when I attempted to sync my profile nothing shows up. I am pretty confident I've signed back in to the correct account since I do this from time to time. Unfortunately the old workstation is unrecoverable hence why I was given a new one so I can't backup and import.

Checking the email account I used to set up the profile I found an email from March saying the account would be deleted since I haven't been active. This can't be the case because I have been using this account five days a week for the last 7 years.

Any suggestions on how to recover my profile and move forward?

TIA!

All of my bookmarks are gone. Four years of painstakingly organizing and labeling hundreds of items and links a d documentation gone.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Problem w/ Clippings again today. Prior: https://bugzilla.mozilla.org/show_bug.cgi?id=2045930

Windows 10 - Pro Lenovo T490 ( Lenovo LTD installed firmware update 6/19 & 17/26 (respectively - 1st time I've EVER seen this): 1.0.0.28 & 1.0.0.85

An icon is missing from my desktop which I normally use to open FF. I have noticed issues when NOT using this icon previously - like there is a different version or ID attached - I need to get this back. Data Loss (Clippings) / Again !! - I'm not sure who is at fault. When I display Settings - I notice a HUGE difference in that there is NO General tab (attached) as there was when I reported this (similar to me) issue last 2 weeks ago (see original problem report link).

When I use Recovery: I have a file displayed: Location C:\Users\pc\Desktop\Old Firefox Data\wu6w9pz8.default-release\sessionstore-backups Last modified 6/8/2026, 8:07 PM (3rd time in this doesn't show - right after copying the filename !~)

I believe I need to use this as my production / live version & need instructions on how to recover / restore this. I have NOT YET used Windows Recovery (but I will look at it) - Microsoft Visual C++ was installed - 2 restore points as of this morning. (I may be wrong).

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone please these passwords are really important for me, I need them back and I will be thankful if I could get any advice how to get them back because I had something around 100 of them now I got one only one please help me out im freaking out.

Foxfire updated a couple days ago, when it did it lost all my latest saved bookmarks. When I go to uninstall that maintainese package, I am denied access to do so.

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then open folders ?

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.