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I use Firefox to watch several of my live news programs on their web sites. Recently I am finding that the volume control does not allow access to actual control (it is on or off choices) without going to full screen. And tried a couple on edge. In fact, the first below will NOT LOAD in Firefox. https://www.mysuncoast.com/livestream/ https://www.fox13news.com/live So far skynews.com/watch-live has still let me balance the sound levels. What is going on? Is this a choice of the providers to not allow control? A recent change in YOUR end? I really hate to have to drop Firefox and go to Edge for my live news broadcasts, but this is what you are forcing on me..... Scott Hepburn [email removed]@verizon.net

Hi Folks,

Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas?

Mark

Android Severe page loading issues on Google, X, Facebook, and Cloudflare verification sites (Last 3 days)

Dear Firefox Engineering and Support Team,I am writing to report a critical browsing issue that started occurring about 3 days ago. This issue severely impacts page loading on major platforms and makes browsing nearly impossible.

1. My Device Environment:OS: Android 12Affected Versions: Firefox Beta (Primary), Firefox Nightly, and Firefox Stable (All are updated to the latest versions).

2. Detailed Description of the Issues:Google.com: When searching for keywords, the browser frequently encounters a "Page failed to load" / "Unable to connect" error. If the search page manages to load, switching to the "Images" tab instantly triggers the page load error again.

Social Media: The exact same page loading failure happens frequently when trying to access x.com (Twitter) and facebook.com.

Cloudflare Captcha Verification: On websites requiring Cloudflare verification via Google search clicks, the browser immediately crashes or kicks me out of the page right after clicking. I have to attempt accessing the link repeatedly (several times) to finally get through.

Desktop Mode Trigger: On all tested Firefox versions, forcing the view from "Mobile mode" to "Desktop mode" immediately and consistently triggers the page loading error. 3. Troubleshooting Steps I Have Already Taken (with NO success):

Cleared all browser cookies and cache.

Completely uninstalled and re-installed all Firefox versions (Stable, Beta, Nightly).

Removed all extensions and tested on a completely fresh, vanilla installation with zero add-ons installed, but the bugs still persist.

Since this issue happens across all Firefox release channels (Stable/Beta/Nightly) even on fresh installations, I suspect it might be related to network stack rendering, user-agent handling, or an incompatibility introduced in a very recent upstream update affecting Android 12.

I would highly appreciate your investigation and guidance on how to resolve this.

Thank you for your time and continuous dedication to improving Firefox.

Best regards, M_Ng

I believe with Update 154,0 my thunderbird has been freezing up. I can't see, to compress files or select some folders. After a few minutes everything freezes up. 21 AUGUST 2026

[redacted] @gmail.com

/edit: unlocked as other was made as duplicate.

I want to create a wireguard file that I can load onto my router to permit me to use mozilla vpn on my router as i will be using it on static devices eg TV which I want to connect through the router. I understand this can be done but the syntax offered does not seem to work on my PC running win 11.

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsafe quoting 192.178.192.132.443 - they are now blocked and don't understand why these websites would have any problems. Can your team help rectify this problem please. E. Scholten [redacted email from community support forum]

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message telling me that the internet is telling me that the site is not working or slowing down my internet and i should close my internet.

Hi,Sir/Ma Hope you are doing well today? I need your help to activate my java script on my browser, I've installed it but inactive, I don't know why? Thank you so much Yours sincerely Philip Odimegwu The CEO HOL ZHUTER LLC [email removed]

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people could choose a sports they want to follow (tennis, soccer, formula-1, etc.) and the widgets will show the updates of the following sport. what will be after the world cup ends?

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

My mobile phone contract has run out of its monthly data allowance. It appears from the usage page on the Pixel that on one day 5.6 GB were used through the Firefox app, orders of magnitude more than my normal usage.

1. How can I find out which ?tab used the data stream? 2, How can I prevent a re-occurance?

Thank you

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is assigned to Mozilla Corporation in Queretaro, Mexico, despite my Mozilla VPN being designated United States. How do I solve this problem?

Hello, I noticed that my system disk free space was declining. After some checks I found that underr

C:\Users\François\AppData\Roaming\Mozilla\Firefox\Profiles\wjZDDDl0.Profil 1\storage\to-be-removed

were a lot of directory with GBo of data. In may I deleted all these subdirectories and went from 23 to 33 Go free space Yesterday same thing I went from 25 to 41 Go free space.

Why are these files keeping accumulating and are not removed automatically as per name ? Thanks. I'm using Windows 11 Famille Version 25H2 Installé le 25/11/2024 Build du système d’exploitation 26200.8737 Pack de fonctionnalités Pack d’expérience de fonctionnalités Windows 1000.26100.334.0

and Firefox 152.0.5 (64 bits)