Showing questions tagged:

messages added to sub folder disappear

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the … (read more)

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Open 11 27

impossible d'enregistrer et de voir mes mots de passe ainsi que de recevoir et envoyer des mails

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement … (read more)

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement d'ordinateur mes mots de passe sont visibles aves des chiffres et des lettres credential redacted (see https://github.com/thunderbird/aaq-scraper/issues/15 ) Je ne peux pas voir mes mots de passe enregistrés Je ne peux donc pas me connecter à mes boites mails car les mots de passe ne sont pas valides A savoir que je suis sur certaines boites mail sur @outlook.com (anciennement dbmail)

Pourriez-vous m'aider à débloquer le problème car je suis très embêtée Par avance merci et bonne soirée PS : Si je supprime l'application et que je l'installe de nouveau, vais-je perdre tout l'historique (dossiers, agendas, contacts, etc ...)

Locked المُؤرشفة 12 378

It was working fine and then it broke!

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact loca… (read more)

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact localhost.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure Thunderbird is permitted to access the web.

Open 3

I have paid a so called donation and it will not let me past the donation page

Needed to ire install thunderbird email and could not get past the "donation" page Paid a "donation" and still cannot get past the donation page The release channel butt… (read more)

Needed to ire install thunderbird email and could not get past the "donation" page Paid a "donation" and still cannot get past the donation page The release channel button did nothing Am thinking the donation is a scam How Can I use thunderbird for emails Margaret

Open 7 66

where is read receipts located?

Assistance with Read Receipt and Delivery Status Notification Good afternoon, Thank you for taking the time to read my email. I have been trying to determine why I do not… (read more)

Assistance with Read Receipt and Delivery Status Notification

Good afternoon,

Thank you for taking the time to read my email.

I have been trying to determine why I do not receive read receipts after selecting Return Receipt and Delivery Status Notification under the Options tab when sending emails. This has been an ongoing issue for more than 10 years.

I am currently using Thunderbird version 152.0 on one computer and 140.10.2 ESR (32-bit) on another. Despite trying numerous settings and troubleshooting steps over the years, I have never been able to receive a read receipt.

I would be truly grateful if you could guide me in the right direction or let me know if there is a setting I may have overlooked. If there are any troubleshooting steps or additional information you need from me, I would be happy to provide it.

Thank you very much for your time and assistance. I sincerely appreciate your help.

Kind regards,

Brenda

Open 3

macOS System Print Dialog bypasses "Open in Preview" and "Save as PDF" in Thunderbird v152 (macOS Tahoe / Apple M4)

Hello, I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152. Environment … (read more)

Hello,

I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152.

Environment

   * OS: macOS Tahoe 15.5.1 (26.5.1)
   * Hardware: Apple M4 (Silicon)
   * Thunderbird Version: 152 (Issue present) / 151 (Works perfectly)

Description of the problem: When I use the native macOS system print dialog within Thunderbird and select either "Open in Preview", Instead of opening the Preview app Thunderbird bypasses the command and immediately sends the document directly to the default physical printer. The same happens with "Save as PDF", the file-saving dialog is first presented, but after entering the filename the document is also sends to the default physical printer rather than being saved.

Steps to reproduce:

  * Open an email in Thunderbird v152.
  * Select Print...
  * in the Print Dialog window, select "Print using the system dialog" 
  * The system print dialog is opened
  * Click the PDF dropdown and select "Open in Preview" or "Save as PDF".
  Result: The document is instantly printed on the physical printer instead of performing the macOS system action.

Steps taken:

  * Tested with Thunderbird v151: The macOS system print dialog works perfectly as intended.
  * Upgraded to v152: The issue appears immediately and consistently.
  * All other applications (Safari, Chrome, Microsoft products, Apple Mail) work correctly 

This seems to be a serious regression in how Thunderbird v152 handles native macOS print system events and dialog actions on Apple Silicon / macOS Tahoe.

Any help or a fix for this would be greatly appreciated.

Best regards, Michel

Open 3 2 19

Moved messages to Local Folder keeps reappearing in the Inbox again

New to Thunderbird. I have added a Gmail account to Thunderbird. I select a message in Inbox, right click > Move To > Local Folder It seems to work. It creates a co… (read more)

New to Thunderbird.

I have added a Gmail account to Thunderbird. I select a message in Inbox, right click > Move To > Local Folder

It seems to work. It creates a copy in Local Folder.

However, a few seconds later, the message reappears in the Inbox. The message in Local Folder is still there, confirming that copy is made successfully.

Also, the message is still in Gmail account when viewed from Google's Gmail. It's clearly working like Copy rather than Move.

This is frustrating. Is it a bug?

Open 1

I can no longer receive or sent emails.

E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot sen… (read more)

E-Mail messages are in Xfinity, but do not come to Mozilla Thunderbird. Not having access to Mozilla email, prevents messages to be sent from Xfinity. I also cannot send messages from web sites. brucelowrey@comcast.net

Open 1

as soon as i open anything in an email in thunderbird i get a new tab and it takes me out of my email account when i delete this opening

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have… (read more)

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have to delete the tab to get back to my remaining emails. I have changed nothing so I am confused as to why it has recently changed.

Open 13

could you please change the translation on the german client of thunderbird asking for "the password" in the setup of an emailaccount but meant is the password from the emailprovider to give thirdpartyapps access

hello, i had a friend and his father needed urgently to migrate his thunderbird with 1 email to a new computer but he wasnt able to setup the emailaccount in a new german… (read more)

hello, i had a friend and his father needed urgently to migrate his thunderbird with 1 email to a new computer but he wasnt able to setup the emailaccount in a new german client. i helped and the problem was that the setup asks for the password but it meant the password from the emailprovider to allow thirdpartyapps access. please consider to improve the german setup wizard by adding a new textline to clearify. best regards

Open 2 28

Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at NAME@comcast.net

Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at gpenkala@comcast.net . This combination was working fine for decades. Last Friday (J… (read more)

Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at gpenkala@comcast.net . This combination was working fine for decades. Last Friday (Jun 12) was the last email I received in Thunderbird. I can view current emails on the Xfinity website, but these are not being transferred to my Thunderbird account anymore, These are the error messages:

"Sending of the message failed.

Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-555483.sys.comcast.net resomta-c2p-555483.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available."

Can you tell me what configurations I should be using within Thunderbird for Incoming and Outgoing Servers?

Open 3 46

Thunderbird 151.0.1 (64 Bit) Windows 10; an error occurred when writing to the calendar

Hello, I have six calendars: five are hosted by one provider, Runbox.com, via SabreDAV, and one is hosted by a different provider, Apple iCloud Calendar. I am periodicall… (read more)

Hello, I have six calendars: five are hosted by one provider, Runbox.com, via SabreDAV, and one is hosted by a different provider, Apple iCloud Calendar. I am periodically seeing the error shown below on multiple calendars during automatic sync.

I have saved a two-day event history from the error console and can provide it on request, along with any other troubleshooting information that may be helpful.

I am technical by nature, but my programming experience was primarily with mainframes rather than personal computers. Could someone kindly help me troubleshoot this ongoing issue?

Thanks in advance.

Bill

10:34:53.958 An error occurred when writing to the calendar House! Please see below for more information. Error code: MODIFICATION_FAILED. Description: If you’re seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. CalCalendarManager.sys.mjs:949:15

   announceError resource:///modules/CalCalendarManager.sys.mjs:949
   onError resource:///modules/CalCalendarManager.sys.mjs:803
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   onError resource:///modules/CalCachedCalendar.sys.mjs:95
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   notifyError resource:///modules/calendar/utils/calProviderUtils.sys.mjs:689
   notifyOperationComplete resource:///modules/calendar/utils/calProviderUtils.sys.mjs:662
   notifyListener resource:///modules/CalDavCalendar.sys.mjs:720
   doModifyItem resource:///modules/CalDavCalendar.sys.mjs:794

Here is an additional group of errors from the night before:

23:09:52.245 [calCachedCalendar] replay action failed: <unknown>, uri=https://dav.runbox.com/calendars/908506/bill/, result=2147500037, operation=[xpconnect wrapped calIOperation] 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:476:16 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:495:16 23:09:52.249 calendar: CalDAV: Error doing webdav sync: undefined CalDavRequestHandlers.sys.mjs:528:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: DAV_REPORT_ERROR. Description: There has been an error reading data for calendar: https://p31-caldav.icloud.com/204954917/calendars/home/. It has been disabled until it is safe to use it. CalCalendarManager.sys.mjs:952:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: READ_FAILED. Description: CalCalendarManager.sys.mjs:952:16 23:09:52.263 [calCachedCalendar] replay action failed: <unknown>, uri=https://p31-caldav.icloud.com/204954917/calendars/home/, result=2147500037, operation=[xpconnect wrapped calIOperation]

Open 3 18