Firefox Community Forum

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Hi there,

I'm having a strange issue with a website I use for crypto trading. On Firefox the page layout looks broken and some sections overlap or don't load correctly.

The site is paribu.com https://www.paribu.com . When I open the same page in Chrome everything looks normal and the layout loads properly.

I tried refreshing and disabling a few extensions but the issue still happens in Firefox. Has anyone experienced something similar or knows what might cause this?

Thanks.

I use an online retailer to buy birthday cards and gifts - Moonpig.com. Whenever I choose Paypal as my payment option, it logs me directly into my Paypal account without me entering any details. I have several Paypal accounts and want to choose which one to use. I have no saved payment details on Moonpig's site and having checked, they say that somehow my browser is logging me in automatically. That's Firefox and I want it to stop.

I have no issues with Firefox storing log-in details but I should be able to choose which Paypal account I want to use.

Any thoughts please? UF

WebRTC DataChannel worked perfectly in Firefox 147 and earlier, but after upgrading to Firefox 148, send() throws InvalidStateError immediately after onopen fires. Same code works in Chrome and previous Firefox versions.

const dataChannel = pc.createDataChannel('kvsDataChannel', {

   ordered: true,
   maxPacketLifeTime: 3000

});

dataChannel.onopen = () => {

   console.log('open, state:', dataChannel.readyState); // Shows "open"
   try {
       dataChannel.send('hello'); // Throws InvalidStateError
   } catch (e) {
       console.error('Failed:', e.name, e.message);
   }

};

Error: InvalidStateError: An attempt was made to use an object that is not, or is no longer, usable

Environment: Firefox 148.0: Fails OS: Windows 11 Firefox 147 and earlier: Works

Question: What changed in Firefox 148 that broke DataChannel send()? Any workaround while this gets fixed?

My system was hacked and I had to factory restore it. I didn't write down my login/passwords because I was informed that as long as I had my sign in for FireFox I could restore them on my system.

Alas, I cannot figure out how to do this. I do not have a passkey, a profile or anything other than the email address for my system.

Can you help me? I put all of my important documents in Dropbox and now I can;t access that either.

Anything you can do is appreciated.

Thea Giardina [edited email from public community support forum]

I had a mainstream company website start some of this months ago and now I seem to be getting more and more similar connection problems for other sites. My pc works just fine on nearly every other site so I just don't see it as my pc. I asked my ip and although I question whether they will help much but they did say nothing from their side. Yes I am up to date on ffox and OS. Clearing cookies does nothing. Some sites just say access denied, some will just never load or have some bs 'oops' or 'something went wrong' message. Chrome seems to mostly work but it may be goofy getting the sites working. These all used to work fine before. It does have the same or similar problem using other pc's on the same network. I can find nothing in my modem/router that is blocking anything. How do I find out what is wrong?

I successfully imported the book marks and see multiple bookmarks folders in library. At least one of them really has the bookmarks. But when I enable show bookmarks, they are nowhere to be seen

after Firefox update all bookmarks stopped working and are not editable. All tabs crash, including Firefox help link from the Firefox menu.

Password list is blank - no entries

Is there any way to retrieve bookmarks?

I need to enter each url in the browser line and save bookmark for it to work.

Can you please help?

Why do I have to sign-in to Gmail AGAIN each time I start Fire Fox?

• This even happens when I simply close and restart Firefox. (Not Windows restart)
• Using Windows 11 and FireFox Version 148.0 (64-bit) is up-to-date.
• Using Privacy Badger extension
• Using Malwarebytes Privacy Guard extension.

I see this popping up, however my system is running on Windows 11, NOT 10. "Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article."

There are times when i am using Firefox that my PC will randomly disconnect from the internet. Sometimes it will reconnect on its own after I close Firefox. Other times I either have to restart my PC or go into Network & Internet settings and connect to my network. I am still running Window 10, free updates. Does anyone know what is causing this? It does not happen with any other browsers.

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

My bookmarks changed on the URL's in over 30 different bookmarks, but the names of the bookmarks stayed the same. I lost a lot of very personal information. What did Firefox do? Not sure when this happened, since I've not used bookmarks for a while.

Firefox installed a new release and now all my bookmarks, add-ins etc are gone. I went to About:profiles, but I when I launch the other profile that is there it still show the new profile

Firefox 148 Xubuntu 24.04.4

When accessing Google Docs, I can right-click and successfully Cut and Copy from the pop-up menu, but when I attempt to right-click paste, Docs pops up the message shown in the attached image. Ctrl-V works, but clearly Google Docs understands what is being requested and simply will not perform the operation, which is very annoying. Is there any way to get Google Docs to perform the mouse-based paste?

Here are all the current clipboard settings:

browser.contentanalysis.interception_point.clipboard.enabled true browser.contentanalysis.interception_point.clipboard.plain_text_only true browser.tabs.searchclipboardfor.middleclick true browser.urlbar.clipboard.featureGate false browser.urlbar.suggest.clipboard true clipboard.autocopy true clipboard.copyPrivateDataToClipboardCloudOrHistory false devtools.screenshot.clipboard.enabled false dom.event.clipboardevents.enabled true dom.events.testing.asyncClipboard false widget.clipboard.use-cached-data.enabled false widget.gtk.clipboard_timeout_ms 1000