Showing questions tagged: اعرض كل الأسئلة

FF pausing videos if more than one is playing on separate tabs

I don't remember with which version of Firefox for Linux this issue started; but I cannot play multiple videos at once. If I open two tabs with video sources one of the v… (read more)

I don't remember with which version of Firefox for Linux this issue started; but I cannot play multiple videos at once. If I open two tabs with video sources one of the videos will automatically pause if I start watching the second one.

I have tried disabling my add-ons but the issue persists and I don't think there should be any reason for any of them interfering with videos.

Currently running Firefox 120.0 (64-bit - Arch Linux)

Asked by 12fdoashf123 10 hours ago

Last reply by jonzn4SUSE 23 seconds ago

URL autocomplete defaults to site I haven't used in years

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve. Beginning to… (read more)

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve.

Beginning to type "library" in the URL bar leads to Firefox autocompleting with a past college's library site that I haven't used in years. It's not in my bookmarks, I've deleted all its site data in Firefox's history, I've tried the "shift + delete" trick, but nothing's making this autocomplete go away. It doesn't seem like Firefox Suggest, but something else.

All I want is for my school's library to show up as the autocomplete. It's so annoying to navigate away from a website I haven't used in years every time.

Any suggestions on how to resolve this?

Asked by Anna 15 hours ago

Last reply by cor-el 6 minutes ago

clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 4 days ago

Last reply by bbbarb2477 16 minutes ago

Extension issues and more

I am using the latest version of Firefox on Linux Mint. I've had some flash on opening issues that I've been unable to permanently prevent. Suddenly my adblock software i… (read more)

I am using the latest version of Firefox on Linux Mint. I've had some flash on opening issues that I've been unable to permanently prevent. Suddenly my adblock software is not working. I tried uninstalling, reinstalling, different adblocks-no improvement. No extension software is showing on my toolbar and selecting the extensions software just brings up a suggested extensions.

Asked by jerri.lynn007 8 hours ago

Last reply by jonzn4SUSE 22 minutes ago

HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Firefox Account 2 days ago

Last reply by cor-el 24 minutes ago

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 week ago

Last reply by jonzn4SUSE 26 minutes ago

  • حُلّت

Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (read more)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 1 week ago

Answered by new_aged2perfection 7 hours ago

Bookmarks Duplicating Themselves

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are… (read more)

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Asked by rickbearse 4 months ago

Last reply by cor-el 31 minutes ago

::before and ::after pseudo-elements override my safety css. How can I override them back?

Animation triggers my migraines. Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among ot… (read more)

Animation triggers my migraines.

Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among other tools I use userContent,css, including the following:

  • {animation-timing-function: step-start !important}
  • {transition-timing-function: step-start !important}

This works to de-animate regular css elements, but not ::before and ::after pseudo-elements.

The current css standards do not apply user css to pseudo-elements. I've written to the WCAG about the issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=1865572

https://github.com/w3c/wcag3/issues/40

But I really really need some way to de-animate these, because they trigger my migraines. Aside from css fixes, I often reduce the frame rate in about:config, but can't always do that, disable smooth scrolling, disable animated gifs and animated pngs, disable autoplay, block various non-scrolling elements using either css or uBlock Origin, etc.

Asked by MarjaE 1 day ago

Last reply by cor-el 47 minutes ago

Restore previous session though unchecked always tries to restore previous session on startup. It's annoying! (Revived)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago. The "chosen solution" was to exit firefox through the hamburger menu,… (read more)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago.

The "chosen solution" was to exit firefox through the hamburger menu, which I find to be absolutely ridiculous. You mean to tell me that even though I close EVERY OTHER APPLICATION either using the "X" close button or a custom keybinding that I've set for my own personal convenience, firefox requires me to exit through a menu every time in order to make it behave the way I've told it to? No. Absolutely not. If I tell firefox that I don't want it to save my last session, that means I DON'T WANT IT TO SAVE MY LAST SESSION. If I've deselected the "open previous windows and tabs" option in the settings, then under no circumstances should it be trying to open my previous windows and tabs.

I've tried the suggestion to change the value of browser.sessionstore.max_resumed_crashes from 1 to 0. The problem persists, I assume because firefox considers being closed using the close button to be a "crash", which is interesting.

I the other suggestion further down in the thread was to set browser.sessionstore.resume_from_crash from true to false, which will prevent firefox from recovering a session from a crash. This is hardly an appropriate solution. I want firefox to resume my last session if there is a legitimate (key word LEGITIMATE) crash, because my session was closed against my will due to something that went wrong. Being able to recover my last session in such a situation is nice. I do not, however, want firefox to resume my last session when I explicitly closed the last session myself, which would be the difference between a crash recovery and restoring a previous session. If no crash occurred, I don't need a crash recovery, and aside from a crash, I don't want my previous session to be restored.

Are there any solutions to this at all? Because this is one of the biggest reasons why I stopped using firefox. I want to come back to firefox because everything else that's worth using is either dog shit, or Chromium-based (i.e. also dog shit). However, I find this broken feature to be somewhat of a security issue. If a bad actor somehow gains access to my system, I don't want him to be able to open firefox and have access to my last browser session because I closed firefox using a keyboard shortcut instead of closing it through a goddamned menu.

Asked by zoltan955342 1 week ago

Last reply by cor-el 54 minutes ago

previous session opens when i don't want it to

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back… (read more)

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back. Which I don't want. The box in the settings page for opening with previous session is unchecked. What else am I missing? I re-started my computer just in case that was an issue but the problem continues. Thanks

Asked by Julie 56 minutes ago

All tabs, history bookmarks lost

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progre… (read more)

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

Asked by hlthenvt 1 day ago

Last reply by cor-el 1 hour ago

  • المُؤرشفة

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (read more)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 10 months ago

Last reply by cor-el 10 months ago

  • المُؤرشفة

Extension wiped all my saved passwords...

Hello, An extension just wiped all my freaking saved passwords How can an extension even do that what the f.... https://gyazo.com/bd7f50800006ae2bde71210bc9a6d99b is t… (read more)

Hello,

An extension just wiped all my freaking saved passwords How can an extension even do that what the f....

https://gyazo.com/bd7f50800006ae2bde71210bc9a6d99b

is there anything I can do to get my passwords back?

Asked by AnonymousUser1337 7 months ago

Last reply by AnonymousUser1337 7 months ago

  • المُؤرشفة

History doesn't record all sites visited anymore.

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse… (read more)

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Asked by stygian.shift 1 year ago

Last reply by stygian.shift 1 year ago

  • المُؤرشفة

Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for upda… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • حُلّت

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 11 hours ago

Answered by Terry 5 hours ago