Every since I updated my MacBook Pro to 142.0.1 (aarch64), Firefox locks up & has to be Force Quit

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please upd… (read more)

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!

Asked by K P 3 days ago

Last reply by stickum333 54 minutes ago

I cannot log in to iCloud.com, even after popup block exception. Any suggestions?

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow ac… (read more)

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

Asked by johnson1738 10 hours ago

Last reply by ykw76mqg9w 3 hours ago

Proper Menubar ?

I am a disabled person trying to set up Proper Menubar in chrome and Edge to use like you do in Firefox in the link here https://www.stefanvd.net/support/how-to-display-b… (read more)

I am a disabled person trying to set up Proper Menubar in chrome and Edge to use like you do in Firefox in the link here https://www.stefanvd.net/support/how-to-display-bookmarks-proper-menubar/#bookmarks-in-proper-menubar I am not getting how direction work Example do you set it up in Firefox to if so can not find this Next, click the

“Allow” button to make your web browser bookmarks visible in the Proper Menubar. Firefox Open in your Firefox web browser this page: about:addons Then search for “Proper Menubar”, and click on the tab “Permissions” Next, in this panel enable the toggle switch for “Read and modify bookmarks”

Anyway you can make a video to help me do the setup please get back to me

Asked by sportmaniac00 7 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

YouTube thumbnails not showing in Firefox on Win 10 computer

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox… (read more)

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox, they've disappeared, but only on my Windows 10 computer. The YouTube thumbnails appear on Firefox on my MacBook. The attached graphic shows what it looks like on my Win 10 computer.

Any ideas on how to solve this would be greatly appreciated. I have also searched the Internet and YouTube for a solution, but was unable to find one that works.

Thank you.

Asked by lightspeed2 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Firefox no longer working with multiple apps and websites

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Fir… (read more)

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

Asked by ptetta 1 month ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Policies.json – disable updates for a single add-on.

Hello everyone, Listen, I don't understand. I just asked the question, it was published, but once I closed my account, it disappeared. 1 - I would like to disable upda… (read more)

Hello everyone,

Listen, I don't understand. I just asked the question, it was published, but once I closed my account, it disappeared.


1 - I would like to disable updates for a specific add-on. Do you know how to do this ? I couldn't find anything in the GitHub help files for commands in Policies.json.


2 - I have another question, in case any of you happen to know the answer. I want to put “my lists” in two columns in µBlock Origin. CSS isn't working for me anymore.

CSS on Reddit

Thank you.

Asked by Maleficient 8 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Lost Saved Passwords

Recently I am unable to pull up saved passwords when logging on to sites I use regularly. I can go to Settings, Privacy & Security & check the box "Ask to Save Pa… (read more)

Recently I am unable to pull up saved passwords when logging on to sites I use regularly. I can go to Settings, Privacy & Security & check the box "Ask to Save Passwords". The saved passwords then stay on even if I close & reopen Firefox. All is then well until the next time I restart the PC. Then it defaults back to an unchecked box. How can I set the PC so that the "Ask to Save" button stays on? Upgraded to Windows 11 about 1 month back. Thanks.

Asked by h-decourcy 9 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Unable to full screen

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" bu… (read more)

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

Asked by brandonx777 1 day ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Get rid of McAfee pop-ups

I am constantly getting pop-ups which say they are from McAfee. It automatically puts something on my task bar. As soon as I clear it off, it reappears. It blocks my sc… (read more)

I am constantly getting pop-ups which say they are from McAfee. It automatically puts something on my task bar. As soon as I clear it off, it reappears. It blocks my screen. (V-e-r-y annoying.) How can I block these pop-ups. Thank you.

Asked by lepelcorn 5 months ago

Last reply by lbarney76 12 hours ago