website exceptions

I have one website that gives me a "Secure Connection Failed" If I click on the icon in the left address bar on mybrowser, I am given an option to "Clear cookies and si… (read more)

I have one website that gives me a "Secure Connection Failed" If I click on the icon in the left address bar on mybrowser, I am given an option to "Clear cookies and site data" I click that and then appears a blue button at top that says "Clear" Now when I do a refresh of the tab, everything loads fine. This is Newsmax.com I read the news there. IS there a way to into Firefox settings and make an exception to https"//newsmax.com and make it so I don't have to keep clicking "Clear Site Data and Cookies" ? Thanks!

حُلّت 2

Can't log out of Mozilla Connect

After connecting and signing in to Mozilla Connect, it seems impossible to actually log out. There is a log out option in the dropdown menu, but it doesn't work. After "l… (read more)

After connecting and signing in to Mozilla Connect, it seems impossible to actually log out. There is a log out option in the dropdown menu, but it doesn't work. After "logging out", when going back to the site one is automatically logged back in. This is true even after clearing all mozilla.org cookies, and closing the browser. If a different browser is used, first time access to the Mozilla Connect site requires username/email and password, but after the first access, the alternate browser is also perpetually logged in.

1. What mechanism is being used to identify me as the user after cookies are cleared ?

2. How does this fit in with Mozilla's claims to respecting user privacy ?

3. How do a log out of the Mozilla Connect site ?

حُلّت 8

Links not working on New York Times

When reading the New York Times, on any page but the first, links do not work. This problem does not occur in Troubleshooting mode, which I understand means some setting… (read more)

When reading the New York Times, on any page but the first, links do not work.

This problem does not occur in Troubleshooting mode, which I understand means some setting or extension is causing the problem.

How do I find out which setting or extension to change?

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How do I make Firefox load a tab before I've clicked on it.

Any time I launch Firefox, and it loads with the six tabs I have setup, it doesn't actually load the site until I click the tab. It shows the tabs with the correct favic… (read more)

Any time I launch Firefox, and it loads with the six tabs I have setup, it doesn't actually load the site until I click the tab. It shows the tabs with the correct favicons, but it doesn't actually download the site until I click the tab. Is there anyway to get it to load the site before I ever click the tab?

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YouTube embeds no longer play in Firefox

Hi there. The past few weeks whenever I try to view any YouTube embed on any website I just get this error and the video does not play: Sign in to confirm that you're not… (read more)

Hi there. The past few weeks whenever I try to view any YouTube embed on any website I just get this error and the video does not play: Sign in to confirm that you're not a bot

Of course I am signed in but it does nothing. It works in other web browsers, just not Firefox. I've tried resetting my cache and cookies, private windows, and disabling all extensions but nothing seems to work.

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Using firefox as a browser

Firefox (152.0.4, 64-Bit) security settings – whether intended or not – are blocking work on the Internet. For example, loading Amazon takes forever until it’s unreachabl… (read more)

Firefox (152.0.4, 64-Bit) security settings – whether intended or not – are blocking work on the Internet. For example, loading Amazon takes forever until it’s unreachable, and further browsing (scrolling often not possible). The same with Edge works without any problems. What do I need to do to work quickly without constant blocks? Is there a zero setting? With simple security settings? The issue seems related to https to http as well. Also, opening a private new window once works, but a second window is blocked.

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absolutely giant quicksuggest-amp.sql file taking up 2gb of space.

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially we… (read more)

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially weird considering the entire Firefox directory itself is only 1.5GB with this menace taking 1.3 of it. I cant imagine that bookmarks, search history, passwords, the works takes up any more than about 300mb. so im wondering if im just stuck in the early days of data or if the file really is just that girthy.

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Option to delay Firefox updates until the browser is fully closed and the system has rebooted or shut down

Desired behaviour Please add an option that would make Firefox update only when: a) Firefox is completely closed — no open windows, no active profiles, no running `fir… (read more)

Desired behaviour Please add an option that would make Firefox update only when:

  • a) Firefox is completely closed — no open windows, no active profiles, no running `firefox.exe` processes of any kind.
  • b) A Windows reboot or shutdown has occurred.

Current problem Currently, Firefox sometimes initiates an update while a session is still open — for example, when opening a new profile or seemingly at random. This interrupts active work and forces the update at an inconvenient time, meaning all tabs and workflow are disrupted.

Suggested improvements

  • A good extra option could be modelled on Windows Update, which provides a series of delay settings.
  • The update should wait until all `firefox.exe` processes have ended (currently, opening a new profile can trigger an update even with another profile running).
  • A forced update that disrupts current work feels overly aggressive, especially when the update is not mission-critical. Even if it is critical, the timing should be a user choice.

Alternative approaches

  • A selection could be provided to wait until the user has naturally finished, with all instances closed by choice, or until the computer is restarted after a Windows boot.
  • A popup could appear with options to delay, or a notification saying "Update needed — please close browsers." There is no need to force this.

Workaround difficulty At present, the only way to achieve this is by writing a script. This overly aggressive update behavior could instead be controlled by a simple setting for advanced users. Being overly concerned about security to this level, should be a user choice not force. Turning it off and making it manual is still not as helpful as automation.

Great work, I just noticed this occurring several times in the few months mid session. All good wishes

حُلّت 19 1 39

v151.0.4 session-memory change relating to radio button state?

My Home page is a local HTML file featuring a CSS-based tabbed notebook holding links organized into various categories. When exiting FF, I always have this page as the … (read more)

My Home page is a local HTML file featuring a CSS-based tabbed notebook holding links organized into various categories. When exiting FF, I always have this page as the active browser tab, so that on start-up it's still the active one in the event of multiple open browser tabs.

Until v151.0.4 (and still now with v152.0), if I exited FF with the active notebook tab (actually a styled radio button under the hood) in my CSS tabbed notebook something other than the first/leftmost tab, FF would restart with that being the active tab, but after a few seconds of CPU activity as the browser initialized the active notebook tab would switch to the first/leftmost one. (In my HTML I also have <input type="radio" name="tabs" checked> specified for this first/leftmost instance.)

Since the update, however, it remains stuck on the one from the last browser session as first displayed. I suppose I can live with this, but I do wonder what accounts for the change in behavior. If it's by design, where is it documented? If not ... maybe it calls for a bug report.

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Repeated alerts & error reports appearing in right hand side of desktop

Repeated error reports appearing in right hand side of desktop, "system Alert", Trojan detected" , Three viruses found" , etc. have not clicked any any of the buttons. I … (read more)

Repeated error reports appearing in right hand side of desktop, "system Alert", Trojan detected" , Three viruses found" , etc. have not clicked any any of the buttons. I have taken two snapshot images, if of use?

حُلّت 1

firefox on imac won't load a certain page, but firefox on my ipad has no problem loading it.

Etrade.com shows a blank page after I log in. Every once in a while it will load, but no subsequent links will load after that. I have cleared 100% of my history/cache.… (read more)

Etrade.com shows a blank page after I log in. Every once in a while it will load, but no subsequent links will load after that. I have cleared 100% of my history/cache. I'm using tahoe 26.5. I haven't found another page with this problem.

Locked 1

had two subscriptions & paid for two but one did not get credited

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook bot… (read more)

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,


/edited emails from public community support forum

حُلّت 1

Microsoft Authenticator 2FA

I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will a… (read more)

I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will allow me to scan that code. I am leery about using it as Mozilla does not monitor it. It gets mostly good reviews but people complain about stability. I will just use it once to get into my account. Should I proceed> Thanks very much.

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