Firefox Community Forum

So when i first updated to 137.0 tab groups were working fine, then one day i couldn't create any more. I had a previous tab group, but when i deleted it, there was no way to make another. I tried dragging tabs on top of each other, tried right clicking a tab to "Add Tab to New Group" but there wasn't an option. I updated to 137.0.1 to see if that would fix it, and it didn't. I then tried to uninstall and reinstall still no. I turned my computer off and then on again and also no.

I'd really appreciate any help with this because i'm kinda tearing my hair out trying to find out what changed.

after updated to version 137.0 , when i login any sites its always prompt "password update or not" its already saved before.

in previous all version i not face that type of issue kindly fix it.

thanks

regards Sagar

Hi there.

The original problem is described here: https://support.mozilla.org/en-US/questions/1472503 ( Also the solution I found.)

Jaws and James seem to have left the building.

This problem first occurred with the update from V 135.0.1 to V 136.0 . Currently on V 136.0.4, and every update has exhibited the same behavior.

I have the same issue with two laptops, running Windows 10. Each has been through a few update cycles, and the "Restart to Update" always fails.

So, I close FF, watch for the Resource Monitor to quiet down, and reopen FF.

When I go through this sequence, I notice that the screen will flash once VERY quickly before opening the home page.

FF seems to function normally otherwise.

Thanks for being there,

greg moehl

Hello! I am working on a brand new computer (i7 14700F, NVIDIA GeForce RTX 4070 Super, 32GB DDR5) with a brand new install of Firefox and sometimes it just won't load certain pages without me stopping it, refreshing, and then (most of the time) it all pops in. Browsing the web works perfectly in Edge, but in Firefox it has been a struggle. Some sites, like Discord, load VERY slowly and most of the time I need to force a refresh via shift and hitting refresh. Discord will take so long to load any image that I see it as a colorful blur before the photo fully loads in for view.

I'm running the most recent version of Windows 11, Firefox v137.0.1 (also had this issue with v137).

I have tried things in Troubleshoot Mode and didn't make a difference. I uninstalled Firefox, removed the %APPDATA%\Mozilla\ folder, and reinstalled but no change. What I haven't tried is Refresh Firefox, but that's because since Troubleshoot Mode didn't make a difference it's a bit hard to imagine Refresh Firefox will -- but if people think it's worth trying I certainly will give it a go!

I've been a FF user for as long as I can remember and I really don't want to give it up so hopefully someone can help me figure out what's going on here because I am currently at a loss and it's a big bummer.

Thanks in advance for the help!

I had the same Firefox account before, and after I re-downloaded Firefox and logged in, my bookmarks and passwords that I had previously synchronized with my Firefox account were gone. I logged into this account and it was even recognized as a newly created account, what is going on?

Launching the new Firefox v137.00, it stalls for a long time, then I get the 'The connection has timed out' error. When I look into the Settings I notice in the Startup that both options available are greyed out. Under that that notice 'Firefox is currently your default browser' is displayed normally. So far I have done the following; re-installed v137.00, restarted with my antivirus & VPN (BitDefender)both on & off with no success. It thens drops an error file crash report but I have no idea what all that code means. Any ideas out there? Thanx In Advance!

My PC is old, uses Windows 7, and I have been using Ancestry.com successfully until recently. It opens properly on my Laptop, but not my PC where the majority of photos and documents are currently stored. Is there something I am doing wrong? I am not super tech savvy and one suggestion was to "allow Ancestry" but I have no clue how to do that.

After your update I can no longer sign in to my Big Fish Account which was working on 4/7/25. When I signed out of Big Fish 4/7/25 and tried to sign in today to the Big Fish account it no longer works? Would your update have done this????? Linda Nelson, [edited email from community support forum]. Very frustrated at this point. What do I do???

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings when searched. Help please.

Здравствуйте, у меня возникла проблема: пользуюсь браузером с компьютера, в какой то момент , каждый раз при закрытии окна все аккаунты на всех сайтах разлогиниваются. Приходится каждый раз везде снова авторизоваться. В чем может быть проблема? Где то капался в настройках, разрешал сохранение cookies но это так и не помогло, может быть я просто не все места нашёл и не везде передвинул бегунки.... Вроде в некоторых браузерах бывает такая настройка, специальная. Если она есть в фаер фоксе - скажите, пожалуйста, как её отключить? Если её нет - подскажите какие ещё могут быть варианты?

Пожалуйста дайте ответ с конкретными путями действий , или со скриншотами

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?