ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Urgent - Heartbleed add on now saying googlemail and mozilla add on page vunerable

  • 3 ردود
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه lucky67

more options

Installed the add on a few days ago Just logged into googlemail and screen is covered by the heartbleed logo Went to the add on page - screen covered by heartbleed logo Went to log on to support and it didn't recognise my login - had to request a new password (but then not logged into this site for a log time) This page is fine (no heartbleed) Should I be worried - is it a glitch or something worse.....

Installed the add on a few days ago Just logged into googlemail and screen is covered by the heartbleed logo Went to the add on page - screen covered by heartbleed logo Went to log on to support and it didn't recognise my login - had to request a new password (but then not logged into this site for a log time) This page is fine (no heartbleed) Should I be worried - is it a glitch or something worse.....

الحل المُختار

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

Read this answer in context 👍 0

All Replies (3)

more options

Sorry - should have said have logged into googlemail lots of times since installing the add on with no problems...no heartbleed logo

more options

الحل المُختار

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thanks for the reply - but I don't think it was my settings/connection It was working fine for a couple of days and just started yesterday afternoon - and now is not doing it... I guess it depends on how the add on knows a site is vulnerable or not... does it do a test on the site or or does it refer to a database etc and if there was a problem with the database? I'm not going to fiddle just yet - as it is working now -but made me a bit nervous Thanks again ...