Can't access scheduler in US Airways site
I fill out all of the info to book a flight and then click on search and nothing happens. Websites for other airlines work fine. I called US Airways and they said there is some setting in Firefox that is preventing my access to the scheduling search. I tried the access from Internet explorer and all worked fine. But I want to use Firefox. Help.
All Replies (2)
Hi almavoss,
Does the scheduling window appear as a pop-up? It might be that you have pop-up blocker on and that is preventing the window from showing up.
You can find more info in this support article. Try to disable pop-up blockers and let me know if it works.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
- https://support.mozilla.org/kb/how-clear-firefox-cache
- https://support.mozilla.org/kb/Deleting+cookies
Try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.
Modified by cor-el