Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error Message

alop
alop
more options

Since the last Firefox upgrade (7.0.1), whenever I click on a URL contained in a Microsoft Outlook e-mail I get the following error message:

General Failure. The URL was <http://www.....>. The system cannot find the file specified

Then Firefox proceeds to open the web page.

What is causing the initial error message and how can I stop it from occurring?

Thanks

Since the last Firefox upgrade (7.0.1), whenever I click on a URL contained in a Microsoft Outlook e-mail I get the following error message: '''General Failure. The URL was <http://www.....>. The system cannot find the file specified''' Then Firefox proceeds to open the web page. What is causing the initial error message and how can I stop it from occurring? Thanks

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This can happen when your registry settings become corrupted. Making IE your default browser temporarily and then making Firefox your default browser again often fixes it. If not, you can make a change in Windows Explorer > Folder Options > File Types. This article has more info: Windows error opening Internet shortcut or local HTML file - Firefox - MozillaZine Knowledge Base