ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 3.6.3 is not working on my laptop after my niece was trying to watch a video it does not work and i can not uninstall it

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه cor-el

more options

The problted started after my niece was watching a film on the internet via FireFix. The next morning I could not switch on to the system. Eventually when it did switch on I could not go on the Internet through FireFox but could access only Internet Explorer. I could open any Adobe and Quicktime player files. And I cannot uninstall FireFox from the computer.

The problted started after my niece was watching a film on the internet via FireFix. The next morning I could not switch on to the system. Eventually when it did switch on I could not go on the Internet through FireFox but could access only Internet Explorer. I could open any Adobe and Quicktime player files. And I cannot uninstall FireFox from the computer.

All Replies (2)

more options

how do i fix tuis

more options

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

If using the above listed scanners does not fix it or if you are blocked from installing those scanners then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.