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I cannot sign on to Citibank Online anymore. When I click on the "Sign In" button, I get "javascript:void(null). This was not happening until a few weeks ago.

  • 3 ردود
  • 75 have this problem
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  • آخر ردّ كتبه cor-el

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You keep popping up a message box saying that the page is probably using cross-scripting. This is complete baloney. It is a LEGITIMATE Citibank Online web site. I am able to access it through Internet Explorer. I was previously able to access it through Firefox. So what's going on now?? It's a real hassle having to run IE every time I want to go to this site, which is fairly often since I have an account with them!

الحل المُختار

Sounds like a message from the NoScript extension, but I don't see it in your More system details... listing.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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الحل المُختار

Sounds like a message from the NoScript extension, but I don't see it in your More system details... listing.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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I am still puzzled as to why I am able to access this web site via IE8, and why I was able to access this web site up until fairly recently... If this is INDEED caused by the NoScript extension, please tell me what this extension IS, and, more importantly, how to CORRECT the problem.

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Other extensions can cause this issue as well.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If you have many extensions then first enable half of the extensions to test which half has the problem.
Continue to divide the bad half that still has the issue until you find which one is causing it.