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How can I again access my email, using AT&T PIN & password, which stopped working 2 days ago, please?

rosewhiter2

I use a personal computer, and can access my email two ways: 1) By typing "att.net" into my browser and choosing email." 2) By booting up PC, typing PIN, then a 16-digit alpha password generated by ATT. Two days ago this function stopped working. Q: What can I do to again access my email via the ATT account? I called AT&T yesterday, and human advised me it was a Thunderbird problem.

And I don't know how to "...find my version in Thunderbird App menu as requested below.

Thanks!/rose

I use a personal computer, and can access my email two ways: 1) By typing "att.net" into my browser and choosing email." 2) By booting up PC, typing PIN, then a 16-digit alpha password generated by ATT. Two days ago this function stopped working. Q: What can I do to again access my email via the ATT account? I called AT&T yesterday, and human advised me it was a Thunderbird problem. And I don't know how to "...find my version in Thunderbird App menu as requested below. Thanks!/rose

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