Email Account corrupted. And unable to delete the account.
I created a new email account but during the setup the account got added with incomplete login details.I am trying to delete this account so I can recreate the same, but it cannot be deleted. I tried running as administrator as suggested on google but this also did not succeed. Now I realize that the new account which I was trying to create has merged with my default account and corrupted this account as well. Now I am unable to delete both these accounts.
I am stuck badly as my default account is not allowing me to send emails. Please help me.
Modified by Wayne Mery
All Replies (2)
1. Please copy prefs.js from your profile to a safe place for future debugging by a developer. And write down the sequence of events with as much detail as possible for that developer. Help > Troubleshooting Information has button to take you to the profile.
2. Start Thunderbird. Open Error Console (ctrl+shift+J) and save it by right+click in the console and choose "Save all messages to file".
3. Click the trash can in Error Console.
4. Enter account settings. Try to delete the account.
5. What new information is in the Error Console?
Further, please post the account settings here as seen in Help > Troubleshooting Info. And also a screen shot of Account Settings > Account Settings and Server Settings.
And note, v150.0 is many months old and out of date.
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