Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mailto does not work on Win 11 installation

  • ما من ردود
  • 0 have this problem
more options

I am running a desktop with Win 11 pro with all the updates. I have Firefox as my web browser and Thunderbird for my email accounts, Talktalk, Aol and gmail. When I try to open a web page with a mailto link, although Firefox is set as default it will not open the link, oddly it will work with gmail. I do not have this problem with my other desktop running Win 7. How do I get it to work on Win 11. Please note I am a 80 year old and totally illiterate computerwise. Therefore I need the answer to be step by step and when you say open this or that please tell me how to open it. Geoff

I am running a desktop with Win 11 pro with all the updates. I have Firefox as my web browser and Thunderbird for my email accounts, Talktalk, Aol and gmail. When I try to open a web page with a mailto link, although Firefox is set as default it will not open the link, oddly it will work with gmail. I do not have this problem with my other desktop running Win 7. How do I get it to work on Win 11. Please note I am a 80 year old and totally illiterate computerwise. Therefore I need the answer to be step by step and when you say open this or that please tell me how to open it. Geoff

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.