Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed. Please ask a new question if you need help.

YouTube videos are choppy and drop frames in Firefox

  • 1 (رد واحد)
  • 1 has this problem
  • 161 views
  • آخر ردّ كتبه Paul

MPENZI
MPENZI

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop. The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference. Thank you to the volunteers for taking the time to help.
Attached screenshots

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1557892