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Cancel Mozilla VPN

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Theresa Reyes
Theresa Reyes

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money.

Thanks!

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money. Thanks!

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James
James
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This community support forum section you posted in is for desktop Firefox web browser support.

On https://support.mozilla.org/en-US/questions/new there is a section for Mozilla VPN that links you to the knowledge base for Mozilla VPN and the form link to post a direct ticket using https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form