cant import vcards
i cannot import vcards created in outlook 10 into tb address book. cant import single, group or all in single file. cant import windows or outlook contacts file either. using tb 115.15.
help please.
All Replies (6)
What errors are you getting? That may prove helpful.
not really getting an error message or code. just says "import failed unexpectedly. more info may be in error console. i cant find any error console. i should mention too, running win7 sp1.
Modified by waitstate
can no one help me with this??
I would help if I were more famiiar with vcard. Have you tried csv? If it must be vcard, my strategy would be to extract a vcard from Thunderbird and then see if it will import. If it does, then there may be some difference in the format to evaluate.
thank you. but i cant see a difference. i did try converting one vcard to a csv, but that didn't work either.
If you still have access to the Outlook account, I suggest exporting csv, as others have had success in importing csv. There also, I suggest first creating an export from thunderbird in csv so you can compare and adjust. CSV files are easily adjusted in a spreadsheet.