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Firfox will not down some email files says I am on windows 8 but I am on 10

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  • آخر ردّ كتبه TyDraniu

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

All Replies (1)

If your user agent shows a previous Windows version, such as Windows 8 instead of Windows NT 10.0, make sure you are not running Firefox in Compatibility mode. You can open the Properties of the Firefox desktop shortcut from the right-click context menu. Check the Compatibility tab and make sure that the compatibility mode option is not selected.