ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue Watching Media

  • 6 ردود
  • 0 have this problem
  • 4 views
  • آخر ردّ كتبه zeroknight

more options

between this netflix error, this amazon alert, and youtube auto switching to 360p it's become increasingly difficult to access media. i've called netflix about this and they had no idea what the code was and have not gotten back to me with a resolution.

does anyone know what's causing these issues? is it just companies being hostile to firefox specifically or is something wrong?

i've cleared my cookies and cache, i've restarted several times, i've logged in and out of everything. i'm on version 120.0.1

between this netflix error, this amazon alert, and youtube auto switching to 360p it's become increasingly difficult to access media. i've called netflix about this and they had no idea what the code was and have not gotten back to me with a resolution. does anyone know what's causing these issues? is it just companies being hostile to firefox specifically or is something wrong? i've cleared my cookies and cache, i've restarted several times, i've logged in and out of everything. i'm on version 120.0.1
Attached screenshots

All Replies (6)

more options

Does it still happen in Troubleshoot Mode?

Helpful?

more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

Helpful?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

yes it still happens

Helpful?

more options

cor-el said

Do you use a bookmark or are you starting with the main (home) page of this website? If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

i navigate to the pages

Helpful?

more options

What security software are you running? Are you on VPN and what are your proxy settings? I have no issues. see screenshot Are you on home or pro version of Windows?


Edition Windows 11 Pro Insider Preview Version 23H2 Installed on ‎19-‎Nov-‎23 OS build 25987.1000 Experience Windows Feature Experience Pack 1000.25987.1000.0

Helpful?

more options

Does it still happen in a new profile without signing into sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.