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Firefox stopped working after uninstalling Edge and Office 365

  • 2 (ردّان اثنان)
  • 0 have this problem
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  • آخر ردّ كتبه colin_hodgson

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Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone reported in 2021, but that thread has been archived. https://support.mozilla.org/bm/questions/1356550 The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll). My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything. Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

الحل المُختار

colin_hodgson said

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

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الحل المُختار

colin_hodgson said

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

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Thanks TyDraniu, you've got my Firefox working again.