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I can't scroll.

  • 4 ردود
  • 0 have this problem
  • 6 views
  • آخر ردّ كتبه AliceWyman

Yasha
Yasha
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Hey guys, I've been using firefox since forever and I absolutely love it.

However, earlier today there was both a windows update and a firefox update, after which I cannot use my scroll wheel unless I turn off(?) scroll lock, which disables my x-mouse software that I use for video games.

I've looked into settings and I cannot find anything that would fix this, I've tried "refreshing" firefox in the control panel > programs and features. Nothing helped. Please help me fix this. :(

Hey guys, I've been using firefox since forever and I absolutely love it. However, earlier today there was both a windows update and a firefox update, after which I cannot use my scroll wheel unless I turn off(?) scroll lock, which disables my x-mouse software that I use for video games. I've looked into settings and I cannot find anything that would fix this, I've tried "refreshing" firefox in the control panel > programs and features. Nothing helped. Please help me fix this. :(

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi,

Thank you for your question. It sounds like you may be seeing the result of a known issue in respect of X-Mouse Button Control software on your computer.

This is something that we are aware of and have communicated to the developer of X-Mouse Button Control. They are currently testing a solution to this and we hope they can make it more widely available soon.

For more information, please see the X-Mouse Button Control in Firefox 110 support article.

Yasha
Yasha صاحب السؤال
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Oh my god thanks so much, I had no idea these two awesome pieces of software had compatibility issues, as I've used them since forever. I've done the checkbox as suggested and it works now. Cheers :)

Paul
Paul
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  • Top 10 Contributor
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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

AliceWyman
AliceWyman
  • Moderator
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An updated version of X-Mouse Button Control (XMBC 2.20) has been released. Issues with Firefox 110 should be fixed. To learn more, see https://forums.highrez.co.uk/viewtopic.php?t=4682