Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ALL mail is going to Junk folder

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه jl11

jl11
jl11
more options

As of around 4PM yesterday, ALL MAIL is going directly to my JUNK folder. When I do a test, sending a message to myself, I see the mssg appear in my IN folder, and then about 3 seconds later it disappears, whisked away into Junk folder. I've used Thunderbird for many years and have never encountered this.

In the near-term (like immediately), I need to turn off the Junk mail scanner. How is that done? I've un-checked "Enable Adaptive Junk Mail" and "Trust Junk Mail Headers set by Spam Assassin". But that did nothing - ALL mail continues to be thrown directly into JUNK folder.

And at some point soon, I need to get this fixed. Any suggestions?

Win 10 Pro IMAP server

As of around 4PM yesterday, ALL MAIL is going directly to my JUNK folder. When I do a test, sending a message to myself, I see the mssg appear in my IN folder, and then about 3 seconds later it disappears, whisked away into Junk folder. I've used Thunderbird for many years and have never encountered this. In the near-term (like immediately), I need to turn off the Junk mail scanner. How is that done? I've un-checked "Enable Adaptive Junk Mail" and "Trust Junk Mail Headers set by Spam Assassin". But that did nothing - ALL mail continues to be thrown directly into JUNK folder. And at some point soon, I need to get this fixed. Any suggestions? Win 10 Pro IMAP server

الحل المُختار

OK I found the problem. I have recently installed a new laptop with IMAP Thunderbird. When I turned off the laptop, the "all mail to Junk" problem stopped. There's something mis-configured with the laptop, affecting all email clients in my IMAP network.

Read this answer in context 👍 0

All Replies (1)

jl11
jl11 صاحب السؤال
more options

الحل المُختار

OK I found the problem. I have recently installed a new laptop with IMAP Thunderbird. When I turned off the laptop, the "all mail to Junk" problem stopped. There's something mis-configured with the laptop, affecting all email clients in my IMAP network.