Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

junk mail

  • 1 (رد واحد)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه david

more options

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

All Replies (1)

more options

It seems your ISP's spam filter is doing this. I suggest checking their settings.