I can no longer read/watch videos friends me. This is the error message: "Can't play Something went wrong. Try restarting the app. If the problem continues, it might help to restart your device. 0x80070020" This happened about 3 weeks ago. I use Firefox as my Browser. My email provider is hover.com Previously I had problems when I used Chrome ... all of a sudden it did not display any of my emails ... hover could see them but I could not. I freaked out thinking all my emails had disappeared! I went back to Fire Fox. now another weird problem. What has Firefox done that could affect, for gawd's sake, being able to see a video? I hope to hell you can fix the problem. In the mean time I'm using Microsoft Edge.