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منتدى الدعم

Videoes from Facebook no longer download when I click download

Posted

I used to be able to download videoes from my facebook but after I installed windows media player I can't. The video goes full screen instead with no way to download (from what I can tell). I uninstalled windows media player but am still having the same issue. I tried refreshing firefox but it didn't help. I can't find what's causing this issue. I've attached an image of the video playing after I picked download.

I used to be able to download videoes from my facebook but after I installed windows media player I can't. The video goes full screen instead with no way to download (from what I can tell). I uninstalled windows media player but am still having the same issue. I tried refreshing firefox but it didn't help. I can't find what's causing this issue. I've attached an image of the video playing after I picked download.
Attached screenshots
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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Wesley Branton
  • Top 10 Contributor
689 solutions 5490 answers

Is it opening and playing the video file?

I know that, on certain websites, pressing a download button on a video will cause Firefox to open the video file and start playing it instead of downloading. I suspect maybe this is what's happening.

If that's the case, you should be able to right-click on the video after you have already pressed download and then select Save video as.

Hope this helps.

Is it opening and playing the video file? I know that, on certain websites, pressing a download button on a video will cause Firefox to open the video file and start playing it instead of downloading. I suspect maybe this is what's happening. If that's the case, you should be able to right-click on the video after you have already pressed download and then select '''Save video as'''. Hope this helps.
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crankygoat
  • Top 25 Contributor
26 solutions 298 answers
You might check here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#firefox:win10:fx71
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