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I get this error body.Illustrated.netTimeout.neterror What does it mean?

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What is the relevant timeout that would make it not-happen? I get this error at 1 site. When I try on a public (therefore Windoze) computer, it takes about 9 minutes to connect. Firefox on Linux quits before then, even though I have increased all my timeouts to > 10 minutes.

What is the relevant timeout that would make it not-happen? I get this error at 1 site. When I try on a public (therefore Windoze) computer, it takes about 9 minutes to connect. Firefox on Linux quits before then, even though I have increased all my timeouts to > 10 minutes.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 68.1.0esr
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0
  • Support URL: https://support.mozilla.org/1/firefox/68.1.0/Linux/en-US/

Extensions

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • HTTPS Everywhere 2019.6.27 (https-everywhere-eff@eff.org)
  • Image Video Block 3.4 ({dabe08f4-8ec2-4dc5-a4dd-fda31fb8b38c})
  • No-Script Suite Lite 0.3.1 ({86d73a1c-2ec5-4b7a-b249-60cec805dc99})
  • Print Edit WE 24.4 (printedit-we@DW-dev)
  • Privacy Badger 2019.7.1.1 (jid1-MnnxcxisBPnSXQ-eff@jetpack)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.22.2 (uBlock0@raymondhill.net)
  • Video DownloadHelper 7.3.7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: llvmpipe (LLVM 8.0, 128 bits)
  • adapterDeviceID: 0xffff
  • adapterDrivers:
  • adapterRAM: 2936MB
  • adapterVendorID: 0xffff
  • contentUsesTiling: False
  • crashGuards: []
  • driverDate:
  • driverVendor: mesa/llvmpipe
  • driverVersion: 19.1.7.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'env'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked-vendor-unsupported', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked-vendor-unsupported', u'message': u'Unsupported vendor', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u'blocked-gfx-card'}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_depth_clamp GL_NV_fog_distance GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_MESA_ycbcr_texture GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_compression_latc GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_EXT_texture_buffer_object GL_AMD_texture_texture4 GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_conservative_depth GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_compatibility GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_ARB_draw_indirect GL_ARB_get_program_binary GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_texture_compression_bptc GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_viewport_array GL_AMD_multi_draw_indirect GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_invalidate_subdata GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_stencil_texturing GL_ARB_texture_buffer_range GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_texture_compression_astc_ldr GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_enhanced_layouts GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_seamless_cubemap_per_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_KHR_context_flush_control GL_ARB_parallel_shader_compile GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_KHR_parallel_shader_compile GL_EXT_texture_sRGB_R8
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: VMware, Inc. -- llvmpipe (LLVM 8.0, 128 bits)
  • webgl1Version: 3.1 Mesa 19.1.7
  • webgl1WSIInfo: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_OML_swap_method GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read
  • webgl2DriverExtensions: GL_AMD_conservative_depth GL_AMD_draw_buffers_blend GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_objects GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_shader_texture_lod GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_shader_integer_mix GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_integer GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_MESA_ycbcr_texture GL_NV_conditional_render GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_OES_EGL_image GL_S3_s3tc
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: VMware, Inc. -- llvmpipe (LLVM 8.0, 128 bits)
  • webgl2Version: 3.3 (Core Profile) Mesa 19.1.7
  • webgl2WSIInfo: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_OML_swap_method GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowProtocol: x11
  • windowUsingAdvancedLayers: False

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jscher2000
  • Top 10 Contributor
8703 solutions 71122 answers

Hi RandomTroll, where does body.Illustrated.netTimeout.neterror appear? Is that in the Web Console (Console tab of the developer tools)? It doesn't sound like a built-in reference, so it may be a message from one of the scripts in the page.

I notice the Firefox you posted with has a number of content blockers installed; a timeout could be caused by one of those or by an entry in a hosts file. But on the public PC, presumably it's not customized to block anything, so that could indicate the site doesn't work well in Firefox.

Hi RandomTroll, where does '''body.Illustrated.netTimeout.neterror''' appear? Is that in the Web Console (Console tab of the developer tools)? It doesn't sound like a built-in reference, so it may be a message from one of the scripts in the page. I notice the Firefox you posted with has a number of content blockers installed; a timeout could be caused by one of those or by an entry in a hosts file. But on the public PC, presumably it's not customized to block anything, so that could indicate the site doesn't work well in Firefox.
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Question owner

Same thing happens in safe mode.

Same thing happens in safe mode.
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jscher2000
  • Top 10 Contributor
8703 solutions 71122 answers

RandomTroll said

Same thing happens in safe mode.

Can you also rule out Firefox's Content Blocking feature as a possible source of interference? It displays a shield icon toward the left end of the address bar, near the lock icon when there is either blocked or blockable content in a page. More info on managing the Tracking Protection feature in this article: Content blocking.

''RandomTroll [[#answer-1254153|said]]'' <blockquote> Same thing happens in safe mode. </blockquote> Can you also rule out Firefox's Content Blocking feature as a possible source of interference? It displays a shield icon toward the left end of the address bar, near the lock icon when there is either blocked or blockable content in a page. More info on managing the Tracking Protection feature in this article: [[Content Blocking]].
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cor-el
  • Top 10 Contributor
  • Moderator
17483 solutions 157999 answers

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
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Question owner

No. This is the only page on which it happens. And it's irrelevant: the page won't even come up; my problem isn't what happens when I try to log in: I can't get the page.

I assume it's t-mobile's fault but they haven't helped me - I've been on them since April. I ran it in web developer to see what that showed me. I hoped a Firefox-savvy person would know which timeout is associated with that error.

BTW the 'Network' aspect of web developer reports

domcontentloaded: 2:18

I hoped 138 seconds would match one of the timeouts, but it doesn't.

No. This is the only page on which it happens. And it's irrelevant: the page won't even come up; my problem isn't what happens when I try to log in: I can't get the page. I assume it's t-mobile's fault but they haven't helped me - I've been on them since April. I ran it in web developer to see what that showed me. I hoped a Firefox-savvy person would know which timeout is associated with that error. BTW the 'Network' aspect of web developer reports domcontentloaded: 2:18 I hoped 138 seconds would match one of the timeouts, but it doesn't.
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cor-el
  • Top 10 Contributor
  • Moderator
17483 solutions 157999 answers

Can you test the domain in about:networking DNS lookup or check the Network Monitor ?

Can you test the domain in about:networking DNS lookup or check the Network Monitor ? *https://developer.mozilla.org/en-US/Tools/Network_Monitor
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Question owner

jscher2000 said

where does body.Illustrated.netTimeout.neterror appear? Is that in the Web Console (Console tab of the developer tools)?

Yes.

jscher2000 said

Can you also rule out Firefox's Content Blocking feature as a possible source of interference? It displays a shield icon toward the left end of the address bar, near the lock icon when there is either blocked or blockable content in a page.

I don't seem to have that anymore. I just noticed its absence.

cor-el said

Can you test the domain in about:networking DNS lookup or check the Network Monitor ?
Domain: IPs 10.189.136.20 2607:fb90:c13e:fffd::30

and

One request 0 B / 0 B transferred Finish: 301 ms DOMContentLoaded: 369 ms

FWIW, a traceroute doesn't get through either; either name resolution or the route is bad. All addresses are in t-mobile's intranet - cause I'm a t-mobile customer.

''jscher2000 [[#answer-1254144|said]]'' <blockquote>where does '''body.Illustrated.netTimeout.neterror''' appear? Is that in the Web Console (Console tab of the developer tools)? </blockquote> Yes. ''jscher2000 [[#answer-1254156|said]]'' <blockquote> Can you also rule out Firefox's Content Blocking feature as a possible source of interference? It displays a shield icon toward the left end of the address bar, near the lock icon when there is either blocked or blockable content in a page. </blockquote> I don't seem to have that anymore. I just noticed its absence. ''cor-el [[#answer-1254193|said]]'' <blockquote> Can you test the domain in about:networking DNS lookup or check the Network Monitor ? </blockquote> <blockquote> Domain: IPs 10.189.136.20 2607:fb90:c13e:fffd::30 </blockquote> and <blockquote> One request 0 B / 0 B transferred Finish: 301 ms DOMContentLoaded: 369 ms </blockquote> FWIW, a traceroute doesn't get through either; either name resolution or the route is bad. All addresses are in t-mobile's intranet - cause I'm a t-mobile customer.
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debug reports:

2019-09-23 14:27:58.830171 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Resolving host [mim.t-mobile.com] - bypassing cache type 0. [this=0x7f5c2d04a2e0]

2019-09-23 14:27:58.830200 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver   No usable record in cache for host [mim.t-mobile.com] type 0.

2019-09-23 14:27:58.830228 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver   DNS lookup for host [mim.t-mobile.com] blocking pending 'getaddrinfo' or trr query: callback [0x7f5c13429280]

2019-09-23 14:27:58.830248 UTC - [Parent 29782: DNS Resolver #56]: E/nsHostResolver DNS lookup thread - Calling getaddrinfo for host [mim.t-mobile.com].

2019-09-23 14:27:58.834805 UTC - [Parent 29782: DNS Resolver #56]: E/nsHostResolver DNS lookup thread - lookup completed for host [mim.t-mobile.com]: success.

2019-09-23 14:27:58.834849 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver nsHostResolver::CompleteLookup mim.t-mobile.com 0x7f5c127b6380 0 trr=0 stillResolving=0

2019-09-23 14:27:58.834871 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver Caching host [mim.t-mobile.com] record for 60 seconds (grace 60).

2019-09-23 14:27:58.834880 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver CompleteLookup: mim.t-mobile.com has 10.175.136.20

2019-09-23 14:27:58.835352 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Checking blacklist for host [mim.t-mobile.com], host record [0x7f5c13dce820].

2019-09-23 14:28:05.926940 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Adding address to blacklist for host [mim.t-mobile.com], host record [0x7f5c14765040].used trr=0

2019-09-23 14:28:05.926951 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Successfully adding address [10.175.136.20] to blacklist for host [mim.t-mobile.com].

2019-09-23 14:28:05.926965 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Checking blacklist for host [mim.t-mobile.com], host record [0x7f5c14765040].
debug reports: <blockquote><pre><nowiki>2019-09-23 14:27:58.830171 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Resolving host [mim.t-mobile.com] - bypassing cache type 0. [this=0x7f5c2d04a2e0] 2019-09-23 14:27:58.830200 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver No usable record in cache for host [mim.t-mobile.com] type 0. 2019-09-23 14:27:58.830228 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver DNS lookup for host [mim.t-mobile.com] blocking pending 'getaddrinfo' or trr query: callback [0x7f5c13429280] 2019-09-23 14:27:58.830248 UTC - [Parent 29782: DNS Resolver #56]: E/nsHostResolver DNS lookup thread - Calling getaddrinfo for host [mim.t-mobile.com]. 2019-09-23 14:27:58.834805 UTC - [Parent 29782: DNS Resolver #56]: E/nsHostResolver DNS lookup thread - lookup completed for host [mim.t-mobile.com]: success. 2019-09-23 14:27:58.834849 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver nsHostResolver::CompleteLookup mim.t-mobile.com 0x7f5c127b6380 0 trr=0 stillResolving=0 2019-09-23 14:27:58.834871 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver Caching host [mim.t-mobile.com] record for 60 seconds (grace 60). 2019-09-23 14:27:58.834880 UTC - [Parent 29782: DNS Resolver #56]: D/nsHostResolver CompleteLookup: mim.t-mobile.com has 10.175.136.20 2019-09-23 14:27:58.835352 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Checking blacklist for host [mim.t-mobile.com], host record [0x7f5c13dce820]. 2019-09-23 14:28:05.926940 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Adding address to blacklist for host [mim.t-mobile.com], host record [0x7f5c14765040].used trr=0 2019-09-23 14:28:05.926951 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Successfully adding address [10.175.136.20] to blacklist for host [mim.t-mobile.com]. 2019-09-23 14:28:05.926965 UTC - [Parent 29782: Socket Thread]: D/nsHostResolver Checking blacklist for host [mim.t-mobile.com], host record [0x7f5c14765040]. </nowiki></pre></blockquote>

Modified by cor-el

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