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Search on mailbox shows messages unable to show/click

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه sfhowes

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I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty!

Thunderbird 60.6.1

I'm using the global mail search working on all mailboxes. I got two results of messages I received with plausible results. But I cannot click and view one of these mails. I believe that I have deleted this message already. Also if I search directly on the described folder I got only one match! Why are the results different? Why I see messages deleted a year ago? The Trash folder is empty! Thunderbird 60.6.1
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If you rebuild the search index, I think you'll find only the one remaining message appears in global search.

https://support.mozilla.org/en-US/kb/rebuilding-global-database