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WIN 10 & IE Edge won't let me download/install firefox what do i need to do?

dwilli228
dwilli228
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When I try to download Firefox Edge gives me two options "open" and "save". When I open the file it says it can't open and to re-try which never works and when I choose save it saves a notepad file on my desktop which doesn't do anything either. ANy help would be appreciated!

When I try to download Firefox Edge gives me two options "open" and "save". When I open the file it says it can't open and to re-try which never works and when I choose save it saves a notepad file on my desktop which doesn't do anything either. ANy help would be appreciated!

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you try downloading a "full" installer from the following page:

https://www.mozilla.org/firefox/all/

And when you are downloading an .exe file, I suggest always choosing Save (not Open or Run). That ensures that your antivirus has an opportunity to inspect the file before you open it.

dwilli228
dwilli228 صاحب السؤال
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Thank you for your response! I finally got it to download through Internet Explorer but Edge still refuses to do anything... I actually tried both open and save but neither would work. At least now I can not have to use IE or Edge anymore!!!!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sounds good. I think there is a setting somewhere in Windows 10 or maybe in Edge about downloading unofficial programs (not from the Microsoft store) if you need to use Edge for that in the future.