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Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

marcin.walach
marcin.walach
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Firefox doesn't start in any mode, may be because of plugin installation but this was yesterday. Can reinstall but would prefer to preserve bookmark and saved accounts. Update didn't make any difference. Example: bp-5e1bb201-d8ec-459a-8ebf-0c7bf2170110

Firefox doesn't start in any mode, may be because of plugin installation but this was yesterday. Can reinstall but would prefer to preserve bookmark and saved accounts. Update didn't make any difference. Example: bp-5e1bb201-d8ec-459a-8ebf-0c7bf2170110

All Replies (1)

FredMcD
FredMcD
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Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 10 OS Version 10.0.10586

Signature: qipcap.dll@0x31100

682912REOPENED --- qipcap.dll WebSense Content filtering dll crashes Firefox on launch

Update WebSense. If the problem continues, disable it.