Firefox crashes
Currently firefox crashes when opening. uninstalled / reinstalled (regular and safe mode) and still crashing.
Crash ID: bp-924c1faf-8a52-41bf-8e2c-1b6672151119
All Replies (2)
Product Firefox Version 42.0
Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature appleffdav.dll
The crash report flagged these programs;
Appleffdav.dll = iCloud Control Panel = Apple Computer for the Windows
This is for Sumo's Related Bugs 1097138 NEW --- startup crash in appleffdav.dll
I've called the big guys to help you. Good luck.
That is a problem with the iCloud Bookmarks extension. If you have this extension then disable/uninstall.
Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window