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Thunderbird 31.0 starts up dislaying a subfolder instead of the inbox. Resetting did not help. How can I get back to showing the inbox on startup?

  • 7 ردود
  • 4 have this problem
  • 16 views
  • آخر ردّ كتبه christ1

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Last night I shut down while in a subfolder. Today TB starts in that subfolder and I can't get back to the inbox.

I know that my inbox still exists since it appears for about 1/3 second on startup, then the subfolder appears. Also, using a search, I can find a message received yesterday.

I couldn't find a solution in the Mozilla help files or even googling the problem. I'm sure the fix is obvious and I'll probably feel stupid when I learn the answer!

Last night I shut down while in a subfolder. Today TB starts in that subfolder and I can't get back to the inbox. I know that my inbox still exists since it appears for about 1/3 second on startup, then the subfolder appears. Also, using a search, I can find a message received yesterday. I couldn't find a solution in the Mozilla help files or even googling the problem. I'm sure the fix is obvious and I'll probably feel stupid when I learn the answer!

الحل المُختار

When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.

Read this answer in context 👍 1

All Replies (7)

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have you got more than one tab open at the top of the screen?

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There is just one tab at the top of the screen, with the subfolder name.

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Please a screen shot so I know what your seeing. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help me visualize the problem.

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Screenshot of my "stuck" subfolder:

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View (Alt-V) - Layout - Folder Pane

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christ1, your suggestion lead to the solution. Thank you!

After checking the View - Layout - Folder pane, I got a limited menu. Then I found that in View - Folders, "Recent" was checked instead of "All." Checking "All" restored the menu I had lost.

I really appreciate your help.

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الحل المُختار

When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.