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Why can't I see my "inbox" files from one of my 2 e-mail accounts?

DeaB replied
DeaB

I can see my Gmail Inbox messages, but a second e-mail account has stopped displaying "inbox" messages, although I can see the messages on my iPhone and other "origin" computer for that account. All other folders are visible. Send messages are visible, but not "inbox" messages.

I can see my Gmail Inbox messages, but a second e-mail account has stopped displaying "inbox" messages, although I can see the messages on my iPhone and other "origin" computer for that account. All other folders are visible. Send messages are visible, but not "inbox" messages.
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الحل المُختار

Both the MAC and my IPhone are sync'd to the Outlook account.

What account type - POP or IMAP?

All Replies (4)

Are you saying you don't see the Inbox folder at all, or you don't get any new messages?
What's your account type on both, your phone, and Thunderbird?

I can see the "folders" column, showing an inbox, but no new 'inbox" messages appear in the account on my MAC. Both the MAC and my IPhone are sync'd to the Outlook account.

الحل المُختار

Both the MAC and my IPhone are sync'd to the Outlook account.

What account type - POP or IMAP?

It is an IMAP server.