I-Firefox Isithangami Sokwesekwa

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years ago), via Package Manager. Because for a while, I no longer receive support, that way I neither receive updates. So, I can't update again Mozilla Firefox via Package Manager. Please let me know how can I proceed to achieve this update. Thank you!

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

can anyone of you test chat open ai com with linux 32 bits?

for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs and they tried to do something. Now page responds is in 20-60 seconds range.

means, I open website, i wait 20-60 seconds to load. I ask chat gpt something, i wait 20-60 to actually type my messsage (for my message to be printed after I hit enter). then i refresh page (because nothing moves), wait 20-60 secs to load page and I see the reply.

and yes, each time I was always trying to do with latest version of browser. and I also tried it on a new browser without any extension.

I have a video, I can only share it private with firefox devs if helps.

the reason I didn't reported this last year, was because I got extremely disappointed and unhappy.

it initially started by showing that button-bar at the top, telling that page load slow and to [stop]. by the next month it became worst than 2000's dialup internet, so I stopped using it

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue.

I have done the following troubleshooting steps:

• Hardware acceleration turned off/on
• cleared cookies/cache
• A few About:config fixes

Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing.

i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I opened Firefox in Troubleshooting mode, the video played OK and then when I stopped Troubleshooting mode the videos continued to play OK. However, on the next day the problem reappears. What's going on? Thanks in anticipation, Frank

Firefox is becoming more and more buggy and more unstable using more than 8Gb of ram in either the apps processes or if not there then in the background processes and when you look into the firefox task manager it reports it is using no more than maybe 100 MB of ram the only way to stop it is to close the one process that is using all the memory. when i investigate using the about:memory function it tries to tell me that it is an extension using the memory but if i disable the 2 extensions i use and reload the measure memory it still is using exactly the same amount of memory. is there any sort of fix for this because i am getting sick of having to have the windows task manager open to close the rogue process every time i use my browser

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all.

• Restarting Firefox fixes it for a short while
• I've tried changing to No Proxy from Use System Proxy Settings - this, like restarting, helped for a short while
• Unchecking DNS over HTTPS: DID resolve the problem but I'm curious as to why. I enable it with Safari with no problem.