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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Gah. Your tab just crashed.

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This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions. I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

All Replies (5)

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  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Note that if only the tab crashes then Firefox might not submit a crash report.

Any relevant-looking information in the Browser Console ?

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The last crash listed in "about:crashes" is from Sept 2021. The tab crash has been happening multiple times an hour.

It may be solved (withhold judgement for a day). I've just updated to the latest version of Mac OS Monterey (12.2.1). Firefox has not had a tab crash since then, and it has been 3 hours.

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I'm having this exact problem. Firefox is crashing multiple times an hour, starting today. Still crashes even in troubleshooting mode, and there are no crash reports, since it's just individual tabs. I updated to 103.0 (64-bit), and it's still happening (not sure what I was on before the update, but I update Firefox every week or so). I'm on Mac OS Monterey 12.4.

When I try `open firefox-bin` from the command line I get this the same tab crash, and this is what terminal shows me: Last login: Thu Jul 21 09:50:14 on ttys000 /Applications/Firefox.app/Contents/MacOS/firefox-bin ; exit; ghayden@LIB-ANW0002 ~ % /Applications/Firefox.app/Contents/MacOS/firefox-bin ; exit; 2022-07-26 14:41:22.605 plugin-container[27889:11021511] nil host used in call to allowsSpecificHTTPSCertificateForHost 2022-07-26 14:41:22.605 plugin-container[27889:11021511] nil host used in call to allowsAnyHTTPSCertificateForHost: 2022-07-26 14:41:22.615 plugin-container[27889:11021511] nil host used in call to allowsSpecificHTTPSCertificateForHost 2022-07-26 14:41:22.615 plugin-container[27889:11021511] nil host used in call to allowsAnyHTTPSCertificateForHost: 2022-07-26 14:41:22.615 plugin-container[27889:11021507] nil host used in call to allowsSpecificHTTPSCertificateForHost 2022-07-26 14:41:22.615 plugin-container[27889:11021507] nil host used in call to allowsAnyHTTPSCertificateForHost: [Parent 27887, IPC I/O Parent] WARNING: pipe error: No buffer space available: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/ipc_channel_posix.cc:705 [Child 27890, IPC I/O Child] WARNING: pipe error: No buffer space available: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/ipc_channel_posix.cc:705 Exiting due to channel error. [Parent 27887, IPC I/O Parent] WARNING: pipe error: No buffer space available: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/ipc_channel_posix.cc:705 Exiting due to channel error.

Alternatively, when I look in the browser console at a crashed tab, I see the following: NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] PersonalityProvider.jsm:63 Error: Can't find profile directory. XULStore.jsm:68:15 [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getStringPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: resource://activity-stream/lib/ASRouter.jsm :: _remoteSettingsLoader :: line 288" data: no] ASRouter.jsm:288:28 BackgroundUpdate: _reasonsToNotScheduleUpdates: Failed to check for Maintenance Service Registry Key: [Exception... "Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIUpdateProcessor.getServiceRegKeyExists]" nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)" location: "JS frame :: resource://gre/modules/BackgroundUpdate.jsm :: _reasonsToNotScheduleUpdates :: line 249" data: no] BackgroundUpdate.jsm:251 Message manager was disconnected before receiving Extension:ExtensionViewLoaded 2 ExtensionParent.jsm:1695 1658872009473 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 3 Log.jsm:725 1658872009474 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered Log.jsm:725 1658872009476 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered Log.jsm:725 1658872009477 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 2 Log.jsm:725 1658872009478 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 4 Log.jsm:725 1658872009479 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered Log.jsm:725 1658872009480 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 3 Log.jsm:725 1658872009481 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 3 Log.jsm:725 1658872009482 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered 7 Log.jsm:725 1658872009483 addons.webextension.@testpilot-containers ERROR Loading extension '@testpilot-containers': proxy-error before extension startup: Error: listener not re-registered Log.jsm:725 Message manager was disconnected before receiving Extension:ExtensionViewLoaded 10 ExtensionParent.jsm:1695 Unknown property ‘-moz-border-radius’. Declaration dropped.

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Following up: when the tab crashes in troubleshooting mode, the list of errors in the browser console is smaller, but it still crashed immediately on startup:

1658872124504 addons.xpi WARN Checking /Applications/Firefox.app/Contents/Resources/distribution/extensions for addons NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] PersonalityProvider.jsm:63 [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getStringPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: resource://activity-stream/lib/ASRouter.jsm :: _remoteSettingsLoader :: line 288" data: no] ASRouter.jsm:288:28 BackgroundUpdate: _reasonsToNotScheduleUpdates: Failed to check for Maintenance Service Registry Key: [Exception... "Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIUpdateProcessor.getServiceRegKeyExists]" nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)" location: "JS frame :: resource://gre/modules/BackgroundUpdate.jsm :: _reasonsToNotScheduleUpdates :: line 249" data: no] BackgroundUpdate.jsm:251 Structured Ingestion ping failure with error: error 3 PingCentre.jsm:140 Unknown property ‘-moz-border-radius’. Declaration dropped. sendStructuredIngestionPing resource:///modules/PingCentre.jsm:140