I need support. I have problems upgrading from 102.x.x. to 115.2.3

Version 102.x.x works fine. After upgrading to 115.2.3 some maps are empty in the compacted area, like sent items. They are visible in the separate account sections. I t… (funda kabanzi)

Version 102.x.x works fine. After upgrading to 115.2.3 some maps are empty in the compacted area, like sent items. They are visible in the separate account sections. I tried several times.

See attached images.

Kind regards, Henk Breewel Amsterdam The Netherlands.

Asked by henk-firefox 1 usuku oludlule

Last reply by fivish 6 imizuzu edlule

I keep getting pop ups from adform dot com

I started getting screen flashes and then identifying pop up windows that go to adform dot com addresses, that are blocked on my computer so nothing other than a error sh… (funda kabanzi)

I started getting screen flashes and then identifying pop up windows that go to adform dot com addresses, that are blocked on my computer so nothing other than a error shows up. Its annoying and random. I have checked security page and it says Block pop-up windows and this is blocked. Two exemptions are there which are acceptable. I have run virus checks on Bitdefender and Malwarebytes (Latest versions update) nothing is reported. - What is causing this and how do I stop it? After opening up the hidden window that flashes it tries different pages all fail then eventually the pop up window closes on its own.

Using latest version of Firefox browser 117.0.1 (64 bit) Don't get the pop ups on Google Chrome.

Asked by justin75 1 usuku oludlule

Last reply by justin75 18 imizuzu edlule

ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (funda kabanzi)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 3 ezinsukwini ezidlule

Last reply by valarcher 27 imizuzu edlule

Thunderbird Update from 102 to 115

I had Thunderbird automatically upgraded to 115. Since then I only see the new emails, all folders and emails from September 12th, 2023 have disappeared. Unfortunately, t… (funda kabanzi)

I had Thunderbird automatically upgraded to 115. Since then I only see the new emails, all folders and emails from September 12th, 2023 have disappeared. Unfortunately, the restore command doesn't help with MozBackup either; it is executed but with no result. Please describe to me step by step how I can restore the folders and emails.

In this folder: C:\Users\kschl\AppData\Roaming\Thunderbird is just an old profile. Therefore, I wanted to use a backup via MozBackup to restore all data, unfortunately this doesn't work. An initial comparison of the newly created profile also shows the folders, but they are not displayed in Thunderbird - there is an incorrect setting.

Please describe this to me step by step, including in which directory I should store the backup in the future.

Asked by k.schlereth 3 ezinsukwini ezidlule

Last reply by k.schlereth 46 imizuzu edlule

Import bookmarks from HTML file in Firefox for iOS

I have a HTML file of my bookmarks from the Brave mobile browser. I was to get rid of Brave, but I want to ensure I can import my bookmarks into Firefox for iOS before I … (funda kabanzi)

I have a HTML file of my bookmarks from the Brave mobile browser. I was to get rid of Brave, but I want to ensure I can import my bookmarks into Firefox for iOS before I delete Brave off my phone. Could you please help me figure out a way to do so?

Thank you

Asked by gohuskies1318 51 imizuzu edlule

High power usage and problems receiving emails and opening PDFs

Over the last two days (starting just before the latest Thunderbird update) Thunderbird is crashing 3 or 4 times a day, and is intermittently failing to download emails. … (funda kabanzi)

Over the last two days (starting just before the latest Thunderbird update) Thunderbird is crashing 3 or 4 times a day, and is intermittently failing to download emails. Opening attachments (e.g. PDFs) to emails can take several minutes, whereas previously it was almost instantaneous. Task Manager shows that Thunderbird's power usage is 'very high'. None of these problems has happened before. I'm running Windows 10 on a PC.

Asked by bill318 21 amahora adlule

Last reply by bill318 1 ihora elidlule

  • Kusonjululiwe

after update 155.2.2 I only get an empty screen

After the update I see the three windows, (folders, messages and content) but they are empty. When I select all folders in view I can see my folders, but the messages an… (funda kabanzi)

After the update I see the three windows, (folders, messages and content) but they are empty. When I select all folders in view I can see my folders, but the messages and content windows remain empty. It does receive messages as I see the number of messages increase. Has the update changed the view settings or is it more serious? I don't dare to change my profile as I have thousands of messages in hunders of folders that I like to keep. I am using windows 10.

Asked by rdkragt 11 amahora adlule

Answered by rdkragt 1 ihora elidlule

Smart mailboxes and server with folder under "inbox" not well with 115.2.3

I have a mail provider that has a funny folder hierarchy like inbox trash sent ... Basically, all folders are under "inbox". Before version 115.2.3**, s… (funda kabanzi)

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

    • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

Asked by philippe_44 15 amahora adlule

Last reply by Wayne Mery 8 amahora adlule

Endless loading of websites

https://photos.app.goo.gl/pbxi54F4gEpowV2DA Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in… (funda kabanzi)

https://photos.app.goo.gl/pbxi54F4gEpowV2DA

Here is the video. You can see endless loading of website and in same time I can open it in other browser. Have same issue in two different Samsung Galaxy phones

Asked by narek.markosyan 1 usuku oludlule

Last reply by narek.markosyan 1 ihora elidlule

Thunderbird message pane won't resize after update

I just updated Thunderbird and now the message pane is stuck halfway. I can make it bigger but not smaller. I tried troubleshooting mode - it didn't help. So i don't thin… (funda kabanzi)

I just updated Thunderbird and now the message pane is stuck halfway. I can make it bigger but not smaller. I tried troubleshooting mode - it didn't help. So i don't think it's my add-ons(?)

can you please offer advice, thanks

Asked by KaraFox 15 amahora adlule

Last reply by Wayne Mery 2 amahora adlule

Thunderbird asks me to re-enter Hotmail password each time I open it.

Starting yesterday, after the most recent update, every time I open/start Thunderbird the Microsoft password request box opens. I have several Hotmail accounts. I enter… (funda kabanzi)

Starting yesterday, after the most recent update, every time I open/start Thunderbird the Microsoft password request box opens. I have several Hotmail accounts. I enter the correct password for each Hotmail account. If I close Thunderbird and open it, then it asks me again for the password on each account. It isn’t saving my passwords… I know the passwords work. If I go to Hotmail/Outlook.com then I can enter the same password and get to my inbox. I have version 115.2.3 (64-bit). System information: Windows 11 Home Edition, HP Pavilion DeskTop TP01

Asked by Ron 15 amahora adlule

Last reply by Wayne Mery 2 amahora adlule

Updated to Supernova 115.2.3. (64-bit). Calendar is empty/no data

Updated Mac to Supernova 115.2.3 (64-bit). Calendar appears empty -- no data. Searched for solutions to no avail. Added screenshot of [ Troubleshooting Information >… (funda kabanzi)

Updated Mac to Supernova 115.2.3 (64-bit). Calendar appears empty -- no data. Searched for solutions to no avail.

Added screenshot of [ Troubleshooting Information > Profile Folder > calendar-data ] below.

Please help.

Asked by abogner 7 amahora adlule

Last reply by Wayne Mery 2 amahora adlule

Help! Thunderbird is treating this like a brand new install

Somehow, Thunderbird updated to a new version. I didn't download or install a new version. I just closed and reopened it and it updated. When I tried to roll back to the … (funda kabanzi)

Somehow, Thunderbird updated to a new version. I didn't download or install a new version. I just closed and reopened it and it updated. When I tried to roll back to the new version, I lost all of my emails and addresses! I literally had tons of business emails and contacts and now they are gone. Thunderbird is treating this like a brand new install and I am having to set up all of my accounts all over again! Is there some way to get all of my stuff back? Or has the new install/rollback somehow written over all of my previous data?

Asked by doncapps 6 amahora adlule

Last reply by Wayne Mery 2 amahora adlule

Random scrolling!

Hello Since the latest update, I find that deleting an email or moving an email to another folder can cause the screen to scroll down about 40 emails. This is random - … (funda kabanzi)

Hello

Since the latest update, I find that deleting an email or moving an email to another folder can cause the screen to scroll down about 40 emails.

This is random - about 50% of the time.

Would anyone else be experiencing this or have any ideas for solving? It's not the end of the world but it is irritating!

Thanks! Elaine

Asked by layna1491 14 amahora adlule

Last reply by Wayne Mery 2 amahora adlule

purple theme switched to grey

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still … (funda kabanzi)

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

Asked by meepa1718 2 amahora adlule

  • Ikhiyiwe

Thunderbird appears to have deleted emails from server!

continue in /questions/1424708 in Thunderbird section. Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a pa… (funda kabanzi)

continue in /questions/1424708 in Thunderbird section.

Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?

Asked by grayfor 19 amahora adlule

Last reply by grayfor 3 amahora adlule

missing emails in thunderbird INBOX

‘I use thunderbird for my email, but yesterday only a few came into inbox and today none of any new ones are showing in INBOX? If I search I can find them and they say th… (funda kabanzi)

‘I use thunderbird for my email, but yesterday only a few came into inbox and today none of any new ones are showing in INBOX? If I search I can find them and they say they are in the INBOX... Jan

Asked by jan227 2 amahora adlule

115.2.3

I use a Macbook Pro and my email is from POP1and1. There is no download remote option Emails arrive with missing data - text and links are missing, making the email mean… (funda kabanzi)

I use a Macbook Pro and my email is from POP1and1. There is no download remote option Emails arrive with missing data - text and links are missing, making the email meaningless. Emails arrive without link items

I have tried to install a previous version (which was perfect) but your system insists on giving me the latest version - a typical Google trick!

Not a situation I can live with. After 20 years I need another provider!

Asked by robert.bent 10 amahora adlule

Last reply by Wayne Mery 2 amahora adlule