SMTP problems are getting but not solved: sending mails is impossible: always error messages

Hi. Been using TB for about 8 months and recently updated from version: 102.1.1 (I think) to current version: 102.1.2 (64-bit) Hopefully I'll get help with my SMTP proble… (funda kabanzi)

Hi. Been using TB for about 8 months and recently updated from version: 102.1.1 (I think) to current version: 102.1.2 (64-bit) Hopefully I'll get help with my SMTP problem that sometimes manifested itself some time ago, but now I can't send any mail for weeks with my most used mail account via my proximus server. However, we are able to send emails with our gmail accounts! Receiving emails works perfectly. When sending the mails, status message hangs on 'progress' for a long time and then gives an error message: "Sending message failed because outgoing (SMTP) server relay.proximus.be has failed. The server may be unavailable or may refuse SMTP connections. Check the settings

Tried unsuccessfully in the meantime:

  • Connections have been checked several times and are in order.
  • Sending mail via the web server itself: works!

Also tried to fix it by:

  • completely delete my proximus account in TB, reboot & then reinstall: same error message remains!
  • requested a new password via proximus server: no result.

Through 'troubleshooting mode' I get a new error message: "Your TB profile could not be loaded. It may not be present or inaccessible"

Already asked for help regarding the SMTP problems (which originally was the issue) but so far have not received any help. Soon I will have to stop TB because I have to send all mails via web server: not really workable anymore

Thanks

Asked by lucb3 3 amahora adlule

Last reply by lucb3 16 imizuzwana edlule

Ligntning calendar tasks dissappear

Could you please assist for that issue: I've updated 91.latest Thunderbird to 102.1.2 and all tasks disappear? I can't make return to previous version of thunderbird 91 w… (funda kabanzi)

Could you please assist for that issue: I've updated 91.latest Thunderbird to 102.1.2 and all tasks disappear? I can't make return to previous version of thunderbird 91 where is lightning work properly. However, I made buck up copy of my calendar and I can see all tasks in file, but it's not appeared in version 102.

Asked by soiskatel 1 umzuzu odlule

What's going on with upgrade'????

I was told to reboot my system to complete a Thunderbird update. After the system came up, my main email account wouldn't display. It was there when I went into account s… (funda kabanzi)

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

Asked by jim335 1 ihora elidlule

Last reply by Toad-Hall 15 imizuzu edlule

White Border at Bottom of Browser

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information … (funda kabanzi)

Firefox just updated and now there's a significant white border at the bottom of the browser. This interferes with websites that cannot scroll to get to the information hidden. What happened?! Fix this!

Asked by Sheila Coressel 1 ihora elidlule

Last reply by jscher2000 - Support Volunteer 18 imizuzu edlule

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actua… (funda kabanzi)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 3 amahora adlule

Last reply by jscher2000 - Support Volunteer 21 imizuzu edlule

Latest update 102.1 lost some of my mailboxes!

Hi Thunderbird updated itself to 102.1(and now 102.1.1) and it lost 2 of my mailboxes or at least the inboxes. I have tried repair folder in the preferences for each inbo… (funda kabanzi)

Hi Thunderbird updated itself to 102.1(and now 102.1.1) and it lost 2 of my mailboxes or at least the inboxes. I have tried repair folder in the preferences for each inbox. The inboxes are greyed out. The location in the preferences, imap://driver_al%40*********@pcluster02.stablehost.com/INBOX, takes me now where or at least I can not find it. It is does not even seem like it is checking for new mail in those boxes.

I have a total of 11 mailboxes of mixed imap and pop. Only 2 seem to be effected both imap. I have looked in the profiles folder but do not seem to find them there as the folder names do not match the mailbox names..

Asked by newdino 5 ezinsukwini ezidlule

Last reply by newdino 29 imizuzu edlule

Websites not displaying all elements

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in a… (funda kabanzi)

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in as user scrolls down the page. The page will sometimes load fine, but other times elements don't display resulting in large blank areas and the hero video doesn't load.

It's behaving as if Javascript is disabled in browser settings, but it is enabled. Only happens in Firefox, no issues in Chrome. My developers can't figure out what's happening.

https://kmsc.ca/ and https://carbertwaite.com/

Asked by cgchang 30 imizuzu edlule

saved log-in not shown in password manager

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevan… (funda kabanzi)

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevant and may confuse the issue more, the reason I want to delete log-in + password is because I have to create a new account every 2-3 months, which I then save. So when loading the home page, the current and all previously saved log-ins get listed. I've tried to manually delete one when on the home page, but unlike keystroke searches which do get deleted, this one remains in the list. I suppose I could clear everything and save all the log-in details for each site again, but why are the log-ins for one particular site not showing up ?

Thanks

Asked by whichstroke-delmar 6 amahora adlule

Last reply by jscher2000 - Support Volunteer 40 imizuzu edlule

Content Encoding Error

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Ed… (funda kabanzi)

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Edge, Safari) using a PC or Mac. The website is: https://radiotapes.com/

Please advise what I need to do. Thank you! Tom Gavaras ([email-removed])

Asked by tgavaras 2 ezinsukwini ezidlule

Last reply by tgavaras 41 imizuzu edlule

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (funda kabanzi)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 2 amahora adlule

Last reply by jscher2000 - Support Volunteer 49 imizuzu edlule

Firefox no longer opens in full screen

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left cor… (funda kabanzi)

I see that there was a new version loaded yesterday so don't know if this relates. Starting today, when I open Firefox, it opens in a small screen in the upper left corner. I want it to open in full screen. I have to click twice to get the full screen. I do not mean the screen that F11 gives since I still want my tabs at the bottom. I have Windows 10 and Firefox 103.0.2.

I realize that this is an annoyance that has a workaround. I just want what I had yesterday. Thanks in advance for your help.

Kris

Asked by dkatwdsd 50 imizuzu edlule

Thunderbird not moving more than 200 messages at a time

Hello . I am trying to move 2500 emails from a subfolder of the "saved" folder to another folder within the "saved" subfolder. I select the first one, scroll down to the … (funda kabanzi)

Hello . I am trying to move 2500 emails from a subfolder of the "saved" folder to another folder within the "saved" subfolder. I select the first one, scroll down to the last one and then push shift+click to select all of the emails. I then right click and click on "move to" then select the folder I want to move them to. Thunderbird says that it is moving the messages. When I check the folder it displays all of the emails in the list, a few seconds later it updates from the server again and only 200 emails have been moved. I then select the remaining 2300 emails and try again, and again it only moves 200 of them. A process that should have taken a few minutes has taken nearly an hour. I'd be grateful if I can have some help with this. I last used Thunderbird in April this year (2022) and this was never a problem (I regularly group my emails into lots of 2500 to make it easier to sort them in batches). I am using AOL email accessing via IMAP and am using the latest version of thunderbird. Thanks.

Asked by ATTHEGATES1234 9 amahora adlule

Last reply by christ1 59 imizuzu edlule

  • Kusonjululiwe

Constant crashes when syncing enabled on Firefox app for iOS

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It a… (funda kabanzi)

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It appears to be occurring when sync is enabled - when I have it disabled I don’t experience any crashes, or at least so infrequently that I don’t notice it. While syncing is enabled however it crashes no matter what I am doing at the time, and as frequently as every couple minutes. The version in settings is Firefox daylight 102.1. I have uninstalled and reinstalled a couple times but the issues persists.

Asked by Conner 3 emasontweni adlule

Answered by Kiki 4 amahora adlule

Thunderbird calendar reminder popups disappear

I have recently switched from MS Outlook to Thunderbird/Lightning. So far, reasonably so good. One thing that continues to frustrate me is an issue with calendar reminder… (funda kabanzi)

I have recently switched from MS Outlook to Thunderbird/Lightning. So far, reasonably so good. One thing that continues to frustrate me is an issue with calendar reminder popups. I thought I was not getting them, but now I think I'm getting them but they disappear. Some research suggests that it may have already been reported that reminder popups will disappear once Thunderbird checks for new mail, and what I'd vastly prefer is for a calendar reminder popup to stay, well, popped-up until I dismiss it.

Am I missing something? Maybe a setting somewhere? Or is this a known issue that has yet to be solved?

I did have a massive problem when I imported my Outlook calendar in that I got reminder popups for every calendar entry back to the dawn of time, and which would NOT dismiss no matter how many times I tried, so I enabled the setting to not remind me about past events.

It seems as if I may have to choose between two unacceptable options: either re-enable reminders for past events, so that when Thunderbird checks for mail any undismissed reminder popups will remain (or re-popup), or live with the reminder popups disappearing (and, the whole reason I'm writing this, I'll miss calendar events if I don't happen to be glued to my computer for the 30 minutes the popup will exist). Is there not some other option?

Asked by drbeach4 1 isonto elidlule

Last reply by Lampros 1 ihora elidlule

Newsgroups no longer working since Thunderbird 102. Waiting for 102.1.1

Since upgrading to Thunderbird 102, I can no longer see nor download any new posts to NNTP newsgroups. When I try to get messages, there is a "flash" giving some number … (funda kabanzi)

Since upgrading to Thunderbird 102, I can no longer see nor download any new posts to NNTP newsgroups. When I try to get messages, there is a "flash" giving some number of messages, but they never download. It also seems that any posts I try to make aren't made.

Asked by s.fuld 1 inyanga edlule

Last reply by christ1 1 ihora elidlule

Emails not sending

Hi, I just got a new HP Windows 11 desktop. I used Thunderbird on my old Dell Windows 10 PC fine. I have Spectrum for email and it's time warner cable twc.com they are al… (funda kabanzi)

Hi, I just got a new HP Windows 11 desktop. I used Thunderbird on my old Dell Windows 10 PC fine. I have Spectrum for email and it's time warner cable twc.com they are also Charter. My new PC came with a trial of McAfee. I am having a problem I saw someone else post where I can receive email but not send I get error about timed out and just now got this Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) .gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I asked Spectrum if it had to do with Mcafee they said no to contact you all. They said my settings are right which I copied off my old PC. I thought I used to always be pop3 but they said it's imap. I receive just fine just can't send. It worked on my old PC fine. Thanks! Rose

Asked by RockinRose4U 3 amahora adlule

Last reply by david 1 ihora elidlule

  • Kusonjululiwe

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything … (funda kabanzi)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 11 amahora adlule

Answered by NathanTheGraves 1 ihora elidlule