After a power failure, upon reboot, Thunderbird wanted me to create a new account. I have three POP3 email accounts that I access through Thunderbird, and all are missing… (funda kabanzi)
After a power failure, upon reboot, Thunderbird wanted me to create a new account. I have three POP3 email accounts that I access through Thunderbird, and all are missing.
I have been selecting several different Help and Forum search returns to correct this issue, though none (that I can find) pertain directly to my specific problem.
I am running Windows 10 64 bit and recently downloaded T-Bird. (Last 6 months, auto updating) Per the Information section, T-bird is running the 32 bit version. (I don't know why)
I have located and read the article pertaining to T-bird self-creating a new profile. My old profile still exists, and I have set my old profile as the default to no avail.
While attempting to follow the instructions for copying my old profile to a separate drive and bringing it back, I noticed that both the "Imapmail" and "Mail" folders are missing from the root directory of the old profile. Doing a windows file search on the C drive, the only folders that appear on the drive are those of the new default profile created by T-bird after the power failure.
Looking inside the "Mail" folder in the new default profile, I see that it contains everything from my old profile. I copied the folder and placed it in the old profile root directory to no avail, though I have not done a re-boot of the computer itself.
One thing I have not tried is deleting the the new profile after selecting the profile as default. I am afraid to delete anything, as in my mind I may permanently delete something if I did.
How do I get T-bird to return to it's proper function where all my accounts appear upon opening of T-bird?
What is it looking at (points to) to retrieve each profile or the email accounts ?