SMTP problems are getting but not solved: sending mails is impossible: always error messages
Hi. Been using TB for about 8 months and recently updated from version: 102.1.1 (I think) to current version: 102.1.2 (64-bit) Hopefully I'll get help with my SMTP proble… (funda kabanzi)
Hi. Been using TB for about 8 months and recently updated from version: 102.1.1 (I think) to current version: 102.1.2 (64-bit) Hopefully I'll get help with my SMTP problem that sometimes manifested itself some time ago, but now I can't send any mail for weeks with my most used mail account via my proximus server. However, we are able to send emails with our gmail accounts! Receiving emails works perfectly. When sending the mails, status message hangs on 'progress' for a long time and then gives an error message: "Sending message failed because outgoing (SMTP) server relay.proximus.be has failed. The server may be unavailable or may refuse SMTP connections. Check the settings
Tried unsuccessfully in the meantime:
- Connections have been checked several times and are in order.
- Sending mail via the web server itself: works!
Also tried to fix it by:
- completely delete my proximus account in TB, reboot & then reinstall: same error message remains!
- requested a new password via proximus server: no result.
Through 'troubleshooting mode' I get a new error message: "Your TB profile could not be loaded. It may not be present or inaccessible"
Already asked for help regarding the SMTP problems (which originally was the issue) but so far have not received any help. Soon I will have to stop TB because I have to send all mails via web server: not really workable anymore
Thanks