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why is mozilla support so unhelpful

Kuphostiwe

in the last few days I have posted two questions basically about the same issue first question I was given a response in a foreign language 2nd time I was give a response by someone obviously using a totally different version of firefox

its not very useful to be frank !

in the last few days I have posted two questions basically about the same issue first question I was given a response in a foreign language 2nd time I was give a response by someone obviously using a totally different version of firefox its not very useful to be frank !

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Eminye Imininingwane

Carm 6 izisombululo 179 izimpendulo
Kuphostiwe

That's because that its done by volunteers. There is no way of knowing who they are or what their level of technical experience is unfortunately.

After all anyone can cite an article on this forum to say it will fix someones issue.

That's because that its done by volunteers. There is no way of knowing who they are or what their level of technical experience is unfortunately. After all anyone can cite an article on this forum to say it will fix someones issue.
AliceWyman
  • Moderator
240 izisombululo 2597 izimpendulo
Kuphostiwe

For the record, here are links to your two previous questions:

I'll mark this thread "offtopic" since it's about the support you received (or lack of it?) in your two other support questions. If you wish, you could start a new thread about your problems getting Firefox support in the contributors forum, /forums/contributors.

For the record, here are links to your two previous questions: *[/questions/980691] firefox never remembers my 2 gmail addresses *[/questions/981119] gmail account manager seems incompatible with firefox I'll mark this thread "offtopic" since it's about the support you received (or lack of it?) in your two other support questions. If you wish, you could start a new thread about your problems getting Firefox support in the contributors forum, [/forums/contributors].
AliceWyman
  • Moderator
240 izisombululo 2597 izimpendulo
Kuphostiwe

P.S. I'll close this thread.

P.S. I'll close this thread.
John99 971 izisombululo 13138 izimpendulo
Kuphostiwe

Note

After all anyone can cite an article on this forum to say it will fix someones issue.

If SUport MOzilla KB articles are sited we do try to make sure they have been reviewed and that any suggestions in them have been tested and shown to work.

Note ''After all anyone can cite an article on this forum to say it will fix someones issue.'' If SUport MOzilla KB articles are sited we do try to make sure they have been reviewed and that any suggestions in them have been tested and shown to work.