Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The page isn't redirecting properly

  • 4 uphendule
  • 16 zinale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu wazup8523257

more options

I was on Dailymotion watching Doctor Who classic. I went to click the next part of the episode and the page says "The page isn't redirecting properly.." I deleted all of my cookies, allowed for cookies to be accepted from dailymotion, but none of these thing have worked. I still get the same message.

I was on Dailymotion watching Doctor Who classic. I went to click the next part of the episode and the page says "The page isn't redirecting properly.." I deleted all of my cookies, allowed for cookies to be accepted from dailymotion, but none of these thing have worked. I still get the same message.

Isisombululo esikhethiwe

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (4)

more options

Isisombululo Esikhethiwe

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Thanks that helped right away. I can get on the website fine now.

more options

Did you try to clear the cache as well?

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

I did all of that already. The other answer was chosen because nothing else on the other post about this worked.