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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is configured to use a proxy server that is refusing connections, happens only with Google. The no proxy is checked, have scanned and rescanned.

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I've tried all the suggestions from previous postings about this issue. None of them have helped. It is only google. I cannot do a google search, my google + won't load.

I've tried all the suggestions from previous postings about this issue. None of them have helped. It is only google. I cannot do a google search, my google + won't load.

Isisombululo esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

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Isisombululo Esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thank you. This seems to have fixed the issue. A bit of a pain to get my add-ons going again, but definitely worth it in the frustration realm. Now, if I could just get the pin app tabs working when my browser is re-opened I'd be thrilled. Thank you again!!