Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Certificate problem with HTTPS -sites

  • 3 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu juoksuvali

more options

Hey. Im having a problem on ALL https-starting sites. When i try to in example connect https://addons.mozilla.org/ , i get just this: http://i.imgur.com/2zPE8.jpg

I have already tried to reboot computer, boot FF without addons, reinstall firefox etc, but the problem still stays. With IE everything seems to work fine, but i would still like to use firefox.

Hey. Im having a problem on ALL https-starting sites. When i try to in example connect https://addons.mozilla.org/ , i get just this: http://i.imgur.com/2zPE8.jpg I have already tried to reboot computer, boot FF without addons, reinstall firefox etc, but the problem still stays. With IE everything seems to work fine, but i would still like to use firefox.

Isisombululo esikhethiwe

Which security software (firewall, anti-virus) do you have?

Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
If you have ESET then see:

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options
more options

Isisombululo Esikhethiwe

Which security software (firewall, anti-virus) do you have?

Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
If you have ESET then see:

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

more options

Are you a wizard? Im using ESET nod32 and Turning off the SSL protocol scan solved this completely... thank you very much!