Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu AliceWyman

more options

I got a screen that asked about plug-in updates and I asked it to disable one called Greasemonkey that I had installed for Etsy and I never use. Next thing I know Firefox keeps crashing and won't open. I even tried to uninstall and reinstall still the same. I ran a virus check and no viruses. I updated window and that is current. I also have the lastest plugins.

I got a screen that asked about plug-in updates and I asked it to disable one called Greasemonkey that I had installed for Etsy and I never use. Next thing I know Firefox keeps crashing and won't open. I even tried to uninstall and reinstall still the same. I ran a virus check and no viruses. I updated window and that is current. I also have the lastest plugins.

All Replies (1)

more options

Here is your crash report:

https://crash-stats.mozilla.com/report/index/c603a92c-61b9-40de-a2b3-d269f2111113
Firefox 8.0 Crash Report [@ DbgBreakPoint ] 

This is caused by an outdated version of RoboForm. You can download the latest version (currently RoboForm 7.6.3) from http://www.roboform.com/download

Ref: Latest Firefox issues

Okulungisiwe ngu AliceWyman