Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I get my thumbnails to enlarge in Facebook?

  • 3 uphendule
  • 12 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

Thumbnails in Facebook turn into a black screen when I click on them. Sometimes they briefly display enlarged before turning black. It doesn't happen when I use Internet Explorer so I think it must be Firefox.

This happened

Every time Firefox opened

== Last few days

Isisombululo esikhethiwe

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

more options

I did disable a Skype extension which was marked that it was known to be causing problems and then rebooted my computer. The problem was gone! I used Skype last night and it didn't seem to affect Skype at all - so all is well now! Thanks for the tip - maybe someone else will benefit from it too.

more options

Isisombululo Esikhethiwe

You're welcome