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Firefox does not display graph on Yahoo Finance

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  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu Chris

Chris
Chris
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For some time now, Firefox has been unable to display quotes on Yahoo Finance; for example:

https://finance.yahoo.com/quote/MSFT/

The space where the price history graph for MSFT should be is blank except for a message saying "Loading chart for MSFT". The chart never loads. Sometimes Firefox issues a message saying that the site is "slowing down Firefox".

This happens for *any* quote, no matter what the ticker symbol.

I have tried running Firefox with a new profile, running in a private window, and running in Troubleshooting mode; the behavior remains the same. Clearing cookies and changing the tracking protection setting has no effect.

Oddly enough, when I attempted to report this page as not working, I couldn't submit my report (the Send button did nothing -- though this feature works for other sites).

Have others here experienced the same problem; and if so, is there a known cause/resolution?

Thanks in advance for any help.

For some time now, Firefox has been unable to display quotes on Yahoo Finance; for example: https://finance.yahoo.com/quote/MSFT/ The space where the price history graph for MSFT should be is blank except for a message saying "Loading chart for MSFT". The chart never loads. Sometimes Firefox issues a message saying that the site is "slowing down Firefox". This happens for *any* quote, no matter what the ticker symbol. I have tried running Firefox with a new profile, running in a private window, and running in Troubleshooting mode; the behavior remains the same. Clearing cookies and changing the tracking protection setting has no effect. Oddly enough, when I attempted to report this page as not working, I couldn't submit my report (the Send button did nothing -- though this feature works for other sites). Have others here experienced the same problem; and if so, is there a known cause/resolution? Thanks in advance for any help.
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Chris
Chris Umnikazi wombuzo
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Cross-posting this further information about the problem from my related question here: https://support.mozilla.org/en-US/questions/1445005

I believe I have found a way to reproduce this problem consistently.

If I get to the Yahoo Finance quote page through a search engine result (i.e. I search for, say "Diageo stock", then right-click and "open link in a new tab" or "open link in a new window" or "open link in a new private window"), the page fails as I've described. In fact, if (on the search engine results page) I right click and copy the target link, then open a new tab and "paste & go" in the new tab, it fails as well.

What I just said is true for search results from Google, Bing, and DuckDuckGo.

On the other hand, if I copy the URL from the URL bar on the broken page, open a new tab, and "paste & go" using that link, the graph gets displayed properly.

It would appear that Firefox's handling of the links returned by search engines -- or handling opening the link in a new tab/page -- is somehow buggy, and causes the page to fail in the described way.

Any thoughts on how I might prove that definitively, so that I can submit a meaningful bug report?

Helpful?

Buza umbuzo

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