Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

picture-in-picture issue

  • 1 baphendule
  • 0 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu cor-el

more options

After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses video. Problem not just in YouTube. FF; 122.0.1, W11; OS build 22621.3155

After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses video. Problem not just in YouTube. FF; 122.0.1, W11; OS build 22621.3155

All Replies (1)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.