Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

CANNOT LOG IN VIA MY GOOGLE ACCOUNT

more options

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.
Ama-screenshot ananyekiwe

Okulungisiwe ngu B. BOGACZEWICZ LANGUAGE CENTRE

Isisombululo esikhethiwe

I cleared cookies after entering the options, but it didn't help. I have just received a reply to my post in Polish and a suggestion to clear cookies by clicking the padlock icon in the Firefox browser bar. I had no idea that you had to enter through that padlock. After clearing cookies in this way, everything works. Your thought was correct. I just didn't know that I had to use this padlock. Thank you very much. Bogusława

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

more options

Hi

This does not sound like an issue with Firefox, but is something that the Google support team should be able to help you with.

Helpful?

more options

Should I place my notice in another place? If so where? Bogsława

Helpful?

more options

I'm able to log into my account. see screenshot The long list of add-ons is interesting...

Helpful?

more options

See also this thread in Polish.

A 400 "Bad Request" error issue is usually caused by corrupted cookies like posted in the other thread, so clearing the cookies for that website might work.

Helpful?

more options

I cleaned all cookies in Firefox. No results.

Helpful?

more options

Isisombululo Esikhethiwe

I cleared cookies after entering the options, but it didn't help. I have just received a reply to my post in Polish and a suggestion to clear cookies by clicking the padlock icon in the Firefox browser bar. I had no idea that you had to enter through that padlock. After clearing cookies in this way, everything works. Your thought was correct. I just didn't know that I had to use this padlock. Thank you very much. Bogusława

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.