I strongly suggest you do not post any private information like email addresses or tlephone umbers because this is a public forum, so anyone in the world can read it. That includes nefarious people gleaning personal data for their own use. Please note, all comments made in the forum will get auto sent to whatever email address you used to create the Firefox Account. The people manning this forum are unpaid volunteers from all over the world and they do not make phone calls or offer to access your computer and fix it nor is there any charge.

Please check the following:

'View' > 'Folders' > select 'All' 'View' > Threads' > select 'All'

Quick Filter toolbar: Is any icon selected - do any have a 'blue colour? If yes, then click on icon to stop filter.

Are your emails now dispaying as threads because this may mean you are looking at a top thread which is collapsed ? Many people never used this 'threaded' option in the past and therefore find it confusing. Try this: 'View' > 'Sort by' > select 'unthreaded'

I don't use the thread feature. I look at it as a normal email system. I have date time on the pull down window or direction of view. If I click on up down to view or to organize the email either direction it does not work. The name which is the account shows that there are emails coming in the number is growing. But there is no population in the window. I am not concerned about my email address whatsoever or my phone number.

It does appear that it is the arrows down in the particular windows that organizes by date or subject etc. they do not work.

Please try:

• Right click on Inbox and select 'Properties'
• click on 'Repair folder'
• click on 'OK'

I do want to thank you that did fix it. That was awesome.

I do want to thank you that did fix it. That was awesome.

Could you locate my previous comment which contained the info that helped and select as 'Chosen Solution'. It means should anyone else have similar issue they may be able to locate an answer. Thanks.