Tabs freeze or crash repeatedly every time I use Firefox
Since my last Firefox update, tabs crash or freeze and cannot be resolved. Each time, I have to shut down Firefox to open a tab. This makes shopping impossible as links to payments do not respond or say they are loading but never load. I have tried all the possible solutions and fixes mentioned on here but nothing is working. I have never had any trouble with Firefox before so this is a pain.
All Replies (7)
Does it still happen in Troubleshoot Mode?
Yes it does.
Cleared cache Cookies..etc?
Boot the computer in Windows Safe Mode with network support to see if that has effect.
- https://www.bleepingcomputer.com/tuto.../how-to-start-windows-in-safe-mode/
- https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
have cleared cache and so on. several times. re-installed Firefox and still the same issue.
Will try Safe Mode in Windows. As other browsers are okay, I'm not sure it will help but anything is worth a try at this stage
Visit about:crashes in the address bar, submit any recent crashes reports and share the report IDs here.